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ServiceNow ITOM Training and Certification Course Online

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Enrol for ServiceNow ITOM Training Certification Course from Multisoft Virtual Academy and learn how to manage, support, and deploy IT services ensuring consistency, quality and reliability. Get trained from Multisoft’s global subject matter experts and earn a globally recognized training certificate. Avail perks like lifetime e-learning access, and after training support.

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Instructor-led Training Live Online Classes

Select It Start Date No. of Hrs Time (IST) Day  
10 Dec 2022 30 06:00 PM - 09:00 PM Sat, Sun
24 Dec 2022 30 06:00 PM - 09:00 PM Sat, Sun
07 Jan 2023 30 06:00 PM - 09:00 PM Sat, Sun
21 Jan 2023 30 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 510

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one to one

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Instructor-Led Online Training

  • Instructor-led Online Training
  • Recorded Videos After Training
  • Digital Learning Material
  • Course Completion Certificate
  • E-Learning Access
  • 24x7 After Training Support

Course Price At

$ 510

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ServiceNow ITOM Training Course Overview

ServiceNow ITOM (Information Technology and Operations Management) enables organizations to efficiently manage all the IT services and components. The ITOM concept of service now includes all the aspects of IT infrastructure management such as processes, services and best practices to boost IT operations performance and efficiency. It also allows organization to reduce infrastructure expenses and human error risks, while improving the existing resource utilization. In ServiceNow ITOM Training Certification Course from Multisoft Virtual Academy, participants will learn how to develop a cohesive system to manage all the IT components and use event management segment to monitor the tools. The training course comprises 9 modules including topics such as ServiceNow Discovery for Configuration Management, Dependency Views, Automation through the ServiceNow Orchestration, Exploring Service Mapping, Cloud Management and CMDB. Here, you will learn the fundamental concepts such as dependency views, MID server architecture, event mapping and orchestration.

This course is taught by Multisoft’s certified industry experts and designed Software developers, Technical consultants, System Administrators, Architects, and aspirants interested in learning ServiceNow ITOM. ServiceNow ITOM Training Certification Course comes with perks like lifetime e-learning access, recorded training session videos and after training support. Once the candidate has successfully completed the program, he/she will be awarded with a globally recognized training certificate.

ServiceNow ITOM Training Certification Course Objectives:

  • Introduction to ServiceNow ITOM
  • MID Servers architecture, installation and configuration
  • How to setup ServiceNow ITOM features?
  • Explore ServiceNow Discovery and Event management
  • How to create and handle dependency views?
  • Learn orchestration capabilities
  • What is ServiceNow service mapping and Configuration Management Database?
  • How to do cloud management?
  • How to integrate with other applications within ServiceNow?
  • Best practices

ServiceNow ITOM Training Course Content

  • Module1: Getting Started with ServiceNow ITOM
  • Module2: Overview of MID Servers
  • Module3: ServiceNow Discovery for Configuration Management
  • Module4: Monitoring through event management
  • Module5: Dependency Views
  • Module6: Automation through the ServiceNow Orchestration
  • Module7: Exploring Service Mapping
  • Module8: Cloud Management
  • Module9: CMDB

ServiceNow ITOM Training Course Prerequisite

  • No prerequisites
  • Basic understanding of the ServiceNow platform and Software Development recommended

Target Audience

  • Software developers
  • Technical consultants
  • System Administrators
  • Architects
  • Anyone interested in learning ServiceNow ITOM

ServiceNow ITOM Training Course Completion Certificate

Stand out from the crowd!!

Multisoft Virtual Academy provides certificates of completion to all the aspirants on successful completion of the program.

These digital credentials will allow trained professionals to present a globally-recognized record of their learning to anyone, at any time.

Multisoft Training Completion Certificate Features :
  • Globally recognized certificate with the complete name of the candidate & Multisoft Virtual Academy logo
  • Clear specification of Course ID & Course Name
  • Certificate with Date of Issuance
  • Unique certificate ID

ServiceNow ITOM Corporate Training Certification

Invest in the future of your company to increase the skill set of your workforce and inspire loyalty. Multisoft Virtual Academy provides meaningful and best in class corporate trainings to your employees. Our training programs are designed by global subject matter experts and highly skilled instructional designers, offering highest quality learning solutions to drive productivity throughout your business.

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Tailored Corporate Training

Customize your training and development processes to the unique skills and traits of your employees. You can entirely customize a training program, from schedule, to duration and course material to choosing a certified global subject matter expert.

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Global Subject Matter Experts

We have a panel of highly skilled global subject matter experts with relevant industry experience. Our trainers work alongside the client to help them achieve their learning and skill development goals.

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Project Based Training

Get hands-on experience and knowledge to understand client’s project requirement. Our global subject matter experts will teach you how to execute project with real-life examples & scenarios.

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Comprehensive Learning Solution

Enhance employees’ performance and credibility with our 360º learning solutions. Avail lifetime access to e-learning material and recorded training session videos. Check learning and performance progress in real-time with our skill analysis tools.

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