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ServiceNow Training

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Elevate your career with Multisoft Virtual Academy's ServiceNow training. Gain expertise in ITSM, ITOM, and custom app development. Enroll now to access hands-on labs, expert guidance, and certifications, becoming a ServiceNow pro and enhancing your IT service management capabilities.

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Instructor-led Training Live Online Classes

Suitable batches for you

	04 May 2024	28	06:00 PM - 09:00 PM	Sat, Sun
	11 May 2024	28	06:00 PM - 09:00 PM	Sat, Sun

Course Price At

$ 500

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Build Your Own Schedule

Instructor-led Training Live Online Classes

	04 May 2024	28	06:00 PM - 09:00 PM	Sat, Sun
	11 May 2024	28	06:00 PM - 09:00 PM	Sat, Sun

Course Price At

$ 500

Enroll Now

Secure Transaction

Online Self Learning Courses are designed for self-directed training, allowing participants to begin at their convenience with structured training and review exercises to reinforce learning. You’ll learn through videos, PPTs and complete assignments, projects and other activities designed to enhance learning outcomes, all at times that are most convenient to you.

Course Price At

$ 500

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Build Your Own Schedule

Instructor-Led Online Training Parameters

Course Highlights

Duration: 28 Hrs.
Subject Matter Expert
After Training Support
Lifetime E-Learning Access
Recorded Sessions
Free Online Assessments

One to One Training

ServiceNow Training Course Syllabus

Curriculum Designed by Experts

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The ServiceNow training program offered by Multisoft Virtual Academy provides a comprehensive and in-depth understanding of the ServiceNow platform, empowering participants to become proficient ServiceNow professionals. This course is designed to cater to a wide range of learners, from beginners to experienced IT professionals, looking to enhance their skills and career prospects in the rapidly evolving field of IT Service Management (ITSM) and beyond.

By enrolling in Multisoft Virtual Academy's ServiceNow training, you'll be equipped with the knowledge and skills needed to excel in the dynamic world of IT Service Management and application development, making you a valuable asset to any organization. Start your journey towards becoming a ServiceNow expert today.

ServiceNow training is an educational program that equips individuals with the knowledge and skills to effectively use the ServiceNow platform. It covers various aspects, including IT Service Management (ITSM), IT Operations Management (ITOM), custom application development, and administration. ServiceNow training helps participants become proficient in leveraging the platform's capabilities for improved IT service delivery and automation.

What is a ServiceNow?
Why and who can User ServiceNow
Concept of Cloud Computing in ServiceNow
Introduction to ITIL Foundation
Navigation and Users
Helpful Portals
Releases

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Creating Gauges
Define CSS Properties, UI Properties
Change Visibility of Homepage and Banner

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Creating Application, module
Creating Table
Personalizing form and table layout
Creating Section View
Dictionary Overrides
Reference Qualifiers
Related Lists

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Creating an Update Set
Merge update set
Retrieve Update set in another instance

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Workflow editor and workflow scripts
Workflow activities and workflow context
Workflow stages, Transitions

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A user of Service catalogue, Back and end execution
Creating catalogue item, record producer, order guide
Create RITM and catalogue task
Attaching workflow to catalogue items

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Data Sources
XML Report
Transform Maps
Schedule data import
Import sets
Transform Scripts
Data Load automation

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Creating groups
Users and Departments
Concept of delegation
Customizing user profile
Roles & group membership
Fetch detail of logged in user

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Defining a template
Define notification
Email Logs
Introduction to SMTP and POP mail Servers
Trigger email and even

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SLA Definitions
SLA Properties
Attach SLA to tasks
Create Schedule and child Schedule

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Introduction to Scheduled jobs
Schedule job Log
Scheduled reports

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Create Read, Write and create ACL on table and field Level.
Debug ACLS
Write ACL Scripts
Concept of Privileged system admin

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Introduction to web services
SOAP Messages
Debugging
Personalize users
Debugging business rule
Debugging ACL
Background Scripts

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Client Scripts
Business Rules
UI Actions
UI Policies
Data Policies
Script Includes
Data Lookup rules
UI pages
UI Macros
Dictionary

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ServiceNow Training Description

Here are the key course objectives for the ServiceNow training program:

Understand the fundamentals of the ServiceNow platform, including its architecture and core modules.
Gain expertise in IT Service Management (ITSM) and learn how to efficiently manage IT service delivery using ServiceNow.
Explore IT Operations Management (ITOM) capabilities to optimize IT infrastructure, including discovery and orchestration.
Develop custom applications on the ServiceNow platform to tailor solutions to unique organizational requirements.
Become a proficient ServiceNow administrator, managing users, roles, and permissions effectively.

IT professionals
System administrators
Software developers
Anyone looking to enhance their skills in IT Service Management (ITSM) and ServiceNow platform customization

There are no specific prerequisites for this ServiceNow training course. However, having a basic understanding of IT concepts and familiarity with general software development principles can be beneficial. Participants with prior IT experience may find it easier to grasp certain topics covered in the course. Overall, the course is designed to accommodate both beginners and experienced IT professionals.

ServiceNow Training Certification

Multisoft Virtual Academy provides a globally recognized training certificate to the participants, after successful completion of a training program. The training certificates are recognized and accepted across the world.

Multisoft Virtual Academy's training certificate comes with lifetime validity.

Aspirants can directly enroll for the desired course from the Book Now Button in the course page. You can also connect on Whatsapp at +91 8130666206 to talk with a training advisor. Multisoft Virtual Academy also offers customized training programs on a wide range of domains and skills.

All training programs offered by Multisoft Virtual Academy are delivered by certified industry experts, who have years of experience in the relevant domains. Multisoft Global Subject Matter Experts impart knowledge on a wide variety of training courses through one –on-one and corporate training sessions.

Multisoft Virtual Academy training certification can help participants stand out in the competitive job market. Since the training certificates are internationally accepted, participants can showcase their skills and knowledge to employers across the world.

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ServiceNow Corporate Training Certification

Interactive Virtual Training

Global Subject Matter Experts
Step-by –Step Learning Approach
Instant Doubt Clearing

Lifetime Access

Lifetime E-learning Access
Recorded Training Session Videos
Free Access to Practice Tests

24x7 Assistance

Help Desk Support
Doubt Resolution in Real-time
After Training Support

Hands on Experience

Project Based Learning
Learning based on real-life examples
Assignments and Practice Tests

Globally Recognized Certificate

Multisoft Training Certificate
Globally Recognized and Accepted
Lifetime Validity

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ServiceNow Training FAQ's

ServiceNow training equips you with the skills to efficiently use the platform, enhancing your career prospects in ITSM, ITOM, and application development.

ServiceNow training typically covers ServiceNow fundamentals, ITSM, ITOM, custom app development, scripting, administration, integration, and more.

Yes, ServiceNow training includes preparation for ServiceNow certifications, which validate your expertise in specific areas of the platform.

Yes, completing ServiceNow training and earning certifications from Multisoft Virtual Academy can enhance your employability and open up career opportunities in ITSM, ITOM, and related fields.

To contact Multisoft Virtual Academy you can mail us on enquiry@multisoftvirtualacademy.com or can call for course enquiry on this number +91 8130666206