SAP Field Service Management (SAP FSM) is an application designed for professional deployment planning of technicians, vehicles, materials and tools. SAP Field Service Management helps organization’s work processes get streamlined and you realize more revenue, accelerate invoicing, and elevate customer satisfaction levels. In SAP Field Service Management (FSM) Training Course, participants will gain understanding of key functional areas in SAP Field Service Management, such as Planning and Dispatching, Business Rules, Screen Configurations & Custom Fields, Smartforms, Single Tenant Crowd Service, Mobile Field Service Application and Reporting & Query API. You will also get to understand the full functionality of SAP Field Service Management solution web and mobile applications and learn how to configure & present new product features; and more.
Taught by Multisoft’s certified industry experts, this course has been designed for functional consultant, system administrator, technology consultant, trainer and end users. SAP Field Service Management (FSM) Training Course comes with perks like lifetime e-learning access, recorded training session videos and after training support. This course is delivered by Multisoft’s global subject matter experts, in live instructor-led one-on-one and corporate sessions. Once the candidate has successfully completed the program, he/she will be awarded with a globally recognized training certificate.
SAP Field Service Management (FSM) Training Course Objectives:
- Gain a deeper understanding of key functional areas in SAP Field Service Management, such as Planning and Dispatching, Business Rules, Screen Configurations & Custom Fields, Smartforms, Single Tenant Crowd Service, Mobile Field Service Application and Reporting & Query API
- Understand the full functionality of SAP Field Service Management solution web and mobile applications
- Understand and know how to configure & present new product features
- Perform configurations using the Field Service Management Administration Module
- How to present use case scenarios as an administrator, dispatcher, field technician?
- How to provide first level support to their client?
- Know where to get additional information, best practices and documentation