SAP Service and Asset Manager (SSAM) Training

SAP Service and Asset Manager (SSAM) is a mobile solution that helps maintenance and field service teams execute work efficiently from smartphones and tablets, even in low-connectivity areas. In the SAP Service and Asset Manager (SSAM) training by Multisoft Virtual Academy, learners gain practical knowledge to manage end-to-end service and asset maintenance processes using a modern, user-friendly mobile app integrated with SAP S/4HANA or SAP ERP. This program covers how technicians and supervisors can create, view, and update work orders and notifications, record time and confirmations, capture measurement readings, complete inspections, and follow digital checklists for safer, more consistent execution. Participants learn to handle spare parts and material consumption, attach photos and notes, update equipment and functional location details, and ensure accurate data synchronization back to the SAP backend. The training also explains offline capabilities, task prioritization, status management, and best practices for improving productivity and compliance in real-world field environments.

By the end of the course, learners will understand SSAM functionality, key workflows, role-based usage, and typical deployment scenarios. This knowledge supports faster response times, better asset reliability, reduced paperwork, and improved service quality across maintenance and field operations.