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Dynamics 365 Customer Engagement for Developers Training

Enroll for Microsoft Dynamics 365 Customer Engagement for Developers (55259AC) Training Certification Course from Multisoft Virtual Academy and gain valuable skills and insights on Dynamics 365 Customer Engagement platform. Get trained from Multisoft’s global subject matter experts. Avail one-on-one and corporate training sessions; lifetime e-learning access and a globally recognized training certificate.

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Instructor-led Training Live Online Classes

Suitable batches for you

01 Jun 2024 24 06:00 PM - 09:00 PM Sat, Sun
08 Jun 2024 24 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 550

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Instructor-led Training Live Online Classes

01 Jun 2024 24 06:00 PM - 09:00 PM Sat, Sun
08 Jun 2024 24 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 550

Enroll Now
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Online Self Learning Courses are designed for self-directed training, allowing participants to begin at their convenience with structured training and review exercises to reinforce learning. You’ll learn through videos, PPTs and complete assignments, projects and other activities designed to enhance learning outcomes, all at times that are most convenient to you.

Course Price At

$ 550

Enroll Now
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Instructor-Led Online Training Parameters

Course Highlights

  • Duration: 24 Hrs.
  • Subject Matter Expert
  • After Training Support
  • Lifetime E-Learning Access
  • Recorded Sessions
  • Free Online Assessments
Dynamics 365 Customer Engagement for Developers Training Course Syllabus

Curriculum Designed by Experts

Download Curriculum DOWNLOAD CURRICULUM

Microsoft Dynamics 365 Customer Engagement platform allows users and businesses to efficiently collaborate and streamline communication with customers. In Microsoft Dynamics 365 Customer Engagement for Developers, participants will how to leverage Microsoft Dynamics 365 API and Microsoft Dynamics 365 Customer Engagement API to develop custom solutions; troubleshoot software issues, such as bugs and more. Delivered by Multisoft’s global subject matter experts, this course offers perks such as lifetime e-learning access, recorded training session videos, after training support and a globally recognized training certificate after successful completion of the training program.

This module introduces the concept of extending Microsoft Dynamics 365 Customer Engagement Apps and Power Apps using Pro Code development. You will learn about the tools and resources that are available to Pro Code Developers as well as best practice methodologies and fundamentals.
Lessons

  •  Dynamics 365 and Power Platform Overview
  •  App Makers vs Pro Developers
  •  Pro Code Developer Options
  •  Development Tools
  •  The Customer Engagement Toolkit
  •  Environments and Solutions
  •  Security Considerations
  •  Application Lifecycle Management
  •  Valuable Skills
  •  Further reading and resources

Lab 1: Setting up you Lab Environment

  •  Set up a trial of Microsoft Dynamics 365 and Power Apps
  •  Install Sample Data

Lab 2: Developer Orientation

  •  Review the Developer Resources
  •  Review the Lab Files
  •  Review the Customer Engagement Toolkit

After completing this module, students will be able to:

  • Describe the key features and tools available to developers in Microsoft Dynamics 365 

Power Platform

  • Be familiar with the developer resources and how to set up your development 

environment

  • Understand the key skills required to develop and extend the Power Platform
  • Know where to find help and further reading resources
Download Curriculum DOWNLOAD CURRICULUM

This module presents the various API options that are available to developers in connect to a interact with the Common Data Service programmatically. You will learn how to write server-side and client-side code to consume the API endpoints.

Lessons

  •  Introduction to API programming
  •  Authentication Considerations
  •  The Web API
  •  The Discovery Web Service
  •  The Organization Web Service
  •  Core Assemblies
  •  Early and Late-bound classes
  •  The Code Generation Tool
  •  Service Context
  •  CRUD Operations Using the QueryExpression Class
  •  Using LINQ

Lab 1: Using the Web API with Server-side code to connect to CDS

  •  Migrating Settings by using Windows Easy Transfer
  •  Configuring a Reference Image of Windows 7
  •  Configuring a Reference Image

Lab 2: Using the Organization service with Server-side code to connect to CDS

  •  Set up the Visual Studio Project
  •  Develop an App to perform operations using the Organization service
  •  Connect to the Common Data Service
  •  Test your App

Lab 3: Using the Web API with Client-side code to connect to CDS

  •  Set up the Visual Studio Project
  •  Develop an App to perform operations using Web API Client-side code
  •  Connect to the Common Data Service
  •  Test your App

After completing this module, students will be able to:

  • Be familiar with the various API’s available to connect to the Common Data Service
  • Understand how to write server-side and client-side code to utilize the API’s
  • Be able to set up Microsoft Visual Studio to start developing code against the API’s
  • Know how to authenticate, connect and perform CRUD based operations CDS.
  • programmatically against
Download Curriculum DOWNLOAD CURRICULUM

This module introduces the concepts of developing client-side code that works with the event driven Client API Object Model in Microsoft Dynamics 365 Model-driven Apps. You will also learn how to create and deploy client-side components using Web Resources that use the Web API to work with data in the Common Data Services (CDS).

Lessons

  •  Introduction to Client-side coding
  •  The Client-side Events
  •  The Client API Object Model
  •  Using Web resources

Lab 1: Writing a JavaScript Event Handler

  •  Write a JavaScript Function
  •  Create a JavaScript Web Resource
  •  Configure the Event Handler
  •  Test your JavaScript Code

After completing this module, students will be able to:

  •  Understand the concept of the Client API Object Model and client-side coding
  •  Know how to write client-side code to extend Model-driven Apps
  •  Be familiar with the concept of how to write JavaScript functions
  •  Deploy HTML and JavaScript Web Resources
Download Curriculum DOWNLOAD CURRICULUM

In this module you will learn how to develop custom business logic in a Plug-In component using Microsoft .Net C# in Visual Studio. You will also learn how to deploy Plug-In components to the Common Data Service (CDS) using the Plug-In Registration Tool.

Lessons

  •  Introduction to Plug-Ins
  •  Writing Plug-In Code
  •  Using the Plug-In Registration Tool
  •  Debugging Plug-Ins with the Plug-In Profiler
  •  Deploying Plug-Ins with Solutions

Lab 1: Create and deploy a Plug-In

  •  Customize a Model-driven App
  •  Set up your Visual Studio Project
  •  Create a Plug-In
  •  Sign and Build the Assembly
  •  Deploy a Plug-In using the Plug-In Registration Tool
  •  Debug Plug-In code using the Plug-In Profiler Tool

After completing this module, students will be able to:

  •  Understand the need for custom business logic and Plug-Ins
  •  Know how to set up a Microsoft Visual Studio projects to start creating custom 
  • Plug-In component
  •  Be familiar with the process to write, deploy and test Plug-In code in Microsoft 
  • Visual Studio
  •  Use the Plug-In Registration Tool to deploy a Plug-In to the Common Data Service
  •  Debug issues with Plug-In code using the Plug-In Profiler tool
  •  Understand how to deploy Plug-Ins to a production environment using Solutions
Download Curriculum DOWNLOAD CURRICULUM

In this module you will learn how to develop a Custom Workflow Activity using Microsoft .Net C# in Visual Studio. You will also learn how to use a Custom Workflow Activity as a Workflow Step in Dynamics 365 Model-driven App.

Lessons

  •  Introduction to Custom Workflow Activities
  •  Writing Custom Workflow Activity code
  •  Deploying a Custom Workflow Activity

Lab 1: Create a Custom Workflow Activity

  •  Set up the Visual Studio Project
  •  Create a Custom Workflow Activity
  •  Sign and Build the Assembly
  •  Deploy a Custom Workflow Activity
  •  Create a Workflow
  •  Test your Custom Workflow Activity

After completing this module, students will be able to:

  •  Understand the need for custom Workflow Activities in Microsoft Dynamics 365 CE 
  • Version 9
  •  Know how to set up a Visual Studio project to start creating a custom Workflow 
  • Activity
  •  Be familiar with the process to create and deploy a custom Workflow Activity using 
  • the Plug-In Registration Tool
  •  Understand how to use a custom Workflow Activity in Dynamics 365 Processes
Download Curriculum DOWNLOAD CURRICULUM

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Dynamics 365 Customer Engagement for Developers Training Description

  • Understand the tools and features essential for Developers in the Microsoft Dynamics 365 Power Platform.
  • Support complex business requirements by extend Model-driven and Canvas Apps with code
  • Set up projects in MS Visual Studio for writing code, connecting to and extending the Common Data Service.
  • Write client-side and server code for commands execution, write and read from and to Common Data Service using Web API.
  • Write server-side code for commands execution, write and read from and to Common Data Service using Organization service.
  • Download and configure developer tools and resources such as the Visual Studio resources; Customer Engagement Software Development Toolkit and PowerApps Component Framework (PCF).
  • Understand how and where to use the Power Apps CLI (Command Line Interface)
  • Building, configuring and deploying Custom Connectors in Power Apps Maker Portal.
  • Build custom component

  • Technical students and professionals
  • Administrators
  • Developers

  • Working knowledge of Microsoft Dynamics 365 Customer Engagement, Microsoft .Net, Visual Studio and Microsoft Power Platform.

Dynamics 365 Customer Engagement for Developers Training Certification

Multisoft Virtual Academy provides a globally recognized training certificate to the participants, after successful completion of a training program. The training certificates are recognized and accepted across the world.

Multisoft Virtual Academy's training certificate comes with lifetime validity.

Aspirants can directly enroll for the desired course from the Book Now Button in the course page. You can also connect on Whatsapp at +91 8130666206 to talk with a training advisor. Multisoft Virtual Academy also offers customized training programs on a wide range of domains and skills.

All training programs offered by Multisoft Virtual Academy are delivered by certified industry experts, who have years of experience in the relevant domains. Multisoft Global Subject Matter Experts impart knowledge on a wide variety of training courses through one –on-one and corporate training sessions.

Multisoft Virtual Academy training certification can help participants stand out in the competitive job market. Since the training certificates are internationally accepted, participants can showcase their skills and knowledge to employers across the world.

Dynamics 365 Customer Engagement for Developers Corporate Training Certification

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Interactive Virtual Training

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  • Step-by –Step Learning Approach
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Lifetime Access

  • Lifetime E-learning Access
  • Recorded Training Session Videos
  • Free Access to Practice Tests
24x7 Assistance

24x7 Assistance

  • Help Desk Support
  • Doubt Resolution in Real-time
  • After Training Support
Hands on Experience

Hands on Experience

  • Project Based Learning
  • Learning based on real-life examples
  • Assignments and Practice Tests
Globally Recognized Training Certificate

Globally Recognized Certificate

  • Multisoft Training Certificate
  • Globally Recognized and Accepted
  • Lifetime Validity

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Dynamics 365 Customer Engagement for Developers Training FAQ's

Microsoft Dynamics 365 Customer Engagement platform allows creating, maintaining and receiving comprehensive view of all customers by unifying Microsoft Dynamics for MS Dynamics for Project Operations, Sales, Service, Field Service and Marketing. This amalgamation helps users in maintaining customer relationships by streamlining processes, providing analysis, enabling responsive customer service and centralizing client information.

In Microsoft Dynamics 365 Customer Engagement for Developers (55259AC) Training Certification Course, you will learn about tools and features essential for Developers in the Microsoft Dynamics 365 Power Platform; how to support complex business requirements by extend Model-driven and Canvas Apps with code; set up projects in MS Visual Studio for writing code, connecting to and extending the Common Data Service; write client-side and server code for commands execution, write and read from and to Common Data Service using Web API; write server-side code for commands execution, write and read from and to Common Data Service using Organization service; building, configuring and deploying Custom Connectors in Power Apps Maker Portal and more.

Some of the most common responsibilities of a Snowflake administrator are:

  • Leverage Microsoft Dynamics 365 API and Microsoft Dynamics 365 Customer Engagement API to develop custom solutions
  • Maintain knowledge of Microsoft Dynamics 365 Product Feed
  • Follow procedures matching partner installation to prevent revenue loss and minimize disruptions to customer by troubleshooting partner system issues.  
  • Develop various automation tools and software components
  • Train team members and partner personnel on features of Microsoft Dynamics 365 system
  • Troubleshoot software issues, such as bugs.
  • Compile updates to existing applications or systems.
  • Work with other teams to define functional requirements

Microsoft Dynamics 365 Customer Engagement for Developers (55259AC) Training Certification Course is delivered by certified global subject matter experts. They are real-time industry experts with expertise Microsoft Dynamics 365 Customer Engagement and exposure in various domains.

Multisoft offers various learning modes to avail any training program: One-on-one, on-premises, project-based, group and self-paced training programs.

Yes! At Multisoft, we offer practical/hands-on training with lots of assignments and projects that are based on real-life examples and settings. These assignments will provide participants deeper understanding of concepts and how the knowledge learnt should be implemented in different scenarios.

Yes! We offer recorded training session videos, so that you can revisit your learning anytime, anywhere you want. This feature also comes with lifetime access.

Yes! We offer one-on-one live instructor –led training programs.

In one-on-one trainings, a dedicated trainer delivers training sessions, where he/she can customize the program based on the skill required and areas of improvement of a learner. This enables trainer to focus better on the requirements of the participant, while participants receive ample of time to thoroughly understand all the concepts and practically implement them.

Yes! We offer high-quality corporate trainings programs to organizations across the world. Our corporate trainings are completely customizable, where you can get the training program tailored as per the learning demand, customize schedule and continuously assess workforce learning performance. Taking the extensive learning requirements of an organization into account, a senior subject matter expert is allocated for all corporate trainings programs.

Our fast track training programs are ideal for individuals who wish to gain knowledge and develop new skills on various technologies and platforms in a short time. These courses allow participants to obtain skills and knowledge quicker without compromising on the quality of training. Please note: The sessions in a fast-track training program are longer than the regular training program.

After successful training completion, a digital globally recognized training certificate is delivered in your registered e-mail id.

In case of any query, you can write to us at enquiry@multisoftvirtualacademy.com or contact us at +91-8130-666-206.

Payments through credit cards and debit cards accepted. PayPal and bank transfer (NEFT) options are also available.  

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