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55242-A: Microsoft Dynamics 365 Customization and Configuration Training

3890 Learners

Implementation of the best practice workflows and business process flows may seem a difficult task, but not anymore! 55242-A: Microsoft Dynamics 365 Customization and Configuration Training will guide you to the path to success. This training will also enable you to Microsoft Dynamics 365 for Customizers’ tools and features.

  • 5M+ Hours of Corporate and Instructor-Led Training Successfully Delivered
  • 13+ Years of Industry Experience from Our Subject Matter Experts
  • Gain hands-on experience with 25+ industry-relevant tools with Capstone Project

Instructor-led Training Live Online Classes

Suitable batches for you

21 Mar 2026 24 06:00 PM - 09:00 PM Sat, Sun
22 Mar 2026 24 06:00 PM - 09:00 PM Sat, Sun
28 Mar 2026 24 06:00 PM - 09:00 PM Sat, Sun
29 Mar 2026 24 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 450

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Instructor-led Training Live Online Classes

Instructor-Led Online Training Parameters

Course Highlights

  • Training partner of Microsoft
  • 24 Hrs Training
  • Online Assessments
  • Lifetime E-learning Access
  • 24x7 Customer Support
  • Mock Tests

55242-A: Microsoft Dynamics 365 Customization and Configuration Training Course Overview

At Multisoft Virtual Academy, you can expect extra perks like module-wise assessments, access to the recorded sessions, advanced analytical reports, and an industry-recognized course completion certificate. This 55242: Microsoft Dynamics 365 Customization and Configuration course is designed for IT Professionals, Information workers, Developers, and Individuals with working knowledge of Microsoft Dynamics 365 or Microsoft Dynamics CRM. Earn this course if you are associated with the Business or Enterprise Edition of Dynamics 365! 

We are providing this course to teach how to plan, design and implement best practice Workflow and Business Process Flows. You can also prefer this course to learn how to design comprehensive Security models with the use of inbuilt MS Dynamics 365 tools, carry out the initial setup and configuration required in a Microsoft Dynamics 365 deployment, and customize the Dynamics 365 schema by creating custom Entities. 

In its successful completion, the aspirants will learn: 

  • How to plan, design and implement best practice Workflow and Business Process Flows? 
  • How to design a comprehensive Security model with the use of inbuilt MS Dynamics 365 tools? 
  • How to carry out the initial setup and configuration required in a Microsoft Dynamics 365 deployment? 
  • How to work with the features and tools that exist in Microsoft Dynamics 365 for Customizers? 
  • How to integrate Microsoft products such as SharePoint, Skype for Business and Exchange?
  • How to create System Charts, Dashboards and Interactive Experience Dashboards? 
  • How to create and manage Business Rules using the Business Rule Designer?
  • How to customize the Dynamics 365 schema by creating custom Entities, Fields and Relationships? 
  • How to design custom Information Forms, Quick View Forms, Quick Create Forms and System Views? 

55242-A: Microsoft Dynamics 365 Customization and Configuration Training Course Content

  • Module 1: Introduction
  • Module 2: Setup and Configuration
  • Module 3: Security
  • Module 4: Creating and Managing Entities
  • Module 5: Customizing Fields
  • Module 6: Customizing Relationships and Mappings
  • Module 7: Customizing Forms, Views and Visualizations
  • Module 8: Model-driven Apps
  • Module 9: Processes: Workflows, Business Process Flows and Power Automate
  • Module 10: Solution Management

55242-A: Microsoft Dynamics 365 Customization and Configuration Training Course Prerequisite

55242: Microsoft Dynamics 365 Customization and Configuration Online Training does not require any defined set of prerequisites. However, working knowledge of Microsoft Dynamics 365 Customer Engagement and Microsoft Power Apps is suggested for learning the modules smoothly. 

Target Audience

  • Information workers
  • IT Professionals 
  • Developers
  • Individuals with working knowledge of Microsoft Dynamics 365 or Microsoft Dynamics CRM

55242-A: Microsoft Dynamics 365 Customization and Configuration Training Certification

55242-A: Microsoft Dynamics 365 Customization and Configuration Corporate Training Certification

Interactive Virtual Training

Interactive Virtual Training

  • Global Subject Matter Experts
  • Step-by –Step Learning Approach
  • Instant Doubt Clearing
Lifetime Access

Lifetime Access

  • Lifetime E-learning Access
  • Recorded Training Session Videos
  • Free Access to Practice Tests
24x7 Assistance

24x7 Assistance

  • Help Desk Support
  • Doubt Resolution in Real-time
  • After Training Support
Hands on Experience

Hands on Experience

  • Project Based Learning
  • Learning based on real-life examples
  • Assignments and Practice Tests
Globally Recognized Training Certificate

Globally Recognized Certificate

  • Multisoft Training Certificate
  • Globally Recognized and Accepted
  • Lifetime Validity

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