New Year Offer - Flat 15% Off + 20% Cashback | OFFER ENDING IN :

Microsoft Dynamics 365 CRM: Sales and Marketing Training

10258 Learners

Download Course Brochure

Empower your sales and marketing teams with Dynamics 365 CRM Sales & Marketing by Multisoft Virtual Academy! Master tools to automate, optimize sales processes, and create effective marketing campaigns. Boost productivity, foster customer relationships, and elevate your business with actionable insights and personalized experiences.

Ready to Up-Skill yourself !

Share your details for best career advice.

Contact Training Adviser Enroll Now

Instructor-led Training Live Online Classes

Suitable batches for you

	09 Dec 2023	24	06:00 PM - 09:00 PM	Sat, Sun

Course Price At

$ 500

Enroll Now

Secure Transaction

Talk to our training advisor

Name*

Email ID*

Company Name*

Phone Number*

Query

Build Your Own Schedule

Instructor-led Training Live Online Classes

	09 Dec 2023	24	06:00 PM - 09:00 PM	Sat, Sun

Course Price At

$ 500

Enroll Now

Secure Transaction

Online Self Learning Courses are designed for self-directed training, allowing participants to begin at their convenience with structured training and review exercises to reinforce learning. You’ll learn through videos, PPTs and complete assignments, projects and other activities designed to enhance learning outcomes, all at times that are most convenient to you.

Course Price At

$ 500

Enroll Now

Secure Transaction

Talk to our training advisor

Name*

Email ID*

Company Name*

Phone Number*

Query*

Build Your Own Schedule

Instructor-Led Online Training Parameters

Course Highlights

Duration: 24 Hrs.
Subject Matter Expert
After Training Support
Lifetime E-Learning Access
Recorded Sessions
Free Online Assessments

One to One Training

Microsoft Dynamics 365 CRM: Sales and Marketing Training Course Syllabus

Curriculum Designed by Experts

DOWNLOAD CURRICULUM

Dynamics 365 CRM is a part of Microsoft's suite of business applications that assists organizations in managing customer relationships. It is designed to support sales, marketing, and service departments, integrating with other Microsoft products, like Outlook and Azure.

· Overview of Dynamics 365 CRM
· Navigating the Interface
· Understanding Core Components

DOWNLOAD CURRICULUM

· Fields and Forms Customization
· Entity Creation and Modification
· Implementing Business Rules

DOWNLOAD CURRICULUM

· Lead and Opportunity Management
· Products, Quotes, and Orders Handling
· Sales Analytics and Reporting

DOWNLOAD CURRICULUM

· Campaign Creation and Management
· Marketing Lists and Sales Literature
· Email Marketing and Automation

DOWNLOAD CURRICULUM

· Case Management and Resolution
· Knowledge Articles
· Service Scheduling and Management

DOWNLOAD CURRICULUM

· Data Import and Export
· Reporting Tools
· Dashboard Customization

DOWNLOAD CURRICULUM

· Integrating with Office 365
· Connecting to External Applications
· API and Services

DOWNLOAD CURRICULUM

· User Roles and Permissions
· Data Security Protocols
· Compliance Management

DOWNLOAD CURRICULUM

· Artificial Intelligence in Dynamics 365
· Advanced Customization and Development
· Extending CRM Capabilities

DOWNLOAD CURRICULUM

· Real-World Application Project
· Review and Examination Tips
· Dynamics 365 Certification Preparation

DOWNLOAD CURRICULUM

Free Career Counselling

We are happy to help you 24/7

Name*

Email*

Number*

Microsoft Dynamics 365 CRM: Sales and Marketing Training Description

· Gain proficiency in navigating and customizing the Dynamics 365 CRM interface for optimized user experience.
· Learn to automate and streamline sales processes to enhance efficiency and productivity.
· Acquire skills to develop and implement targeted marketing campaigns using Dynamics 365.
· Understand techniques to elevate customer engagement and foster lasting relationships.
· Develop competency in analyzing and interpreting sales and customer data for informed decision-making.
· Learn to integrate Dynamics 365 CRM with other Microsoft tools and third-party applications to enhance functionality.

· Marketing Executives
· Business Analysts
· Customer Service Representatives
· Sales Managers
· Marketing Managers
· CRM Administrators
· IT Professionals

· Basic understanding of CRM concepts.
· Familiarity with Microsoft Office applications, especially Outlook.
· Experience in customer relationship roles (optional but beneficial).
· Understanding of business workflows and operations.
· Prior exposure to any CRM system (advantageous but not mandatory).
· Elementary database management knowledge.

Microsoft Dynamics 365 CRM: Sales and Marketing Training Certification

Multisoft Virtual Academy provides a globally recognized training certificate to the participants, after successful completion of a training program. The training certificates are recognized and accepted across the world.

Multisoft Virtual Academy's training certificate comes with lifetime validity.

Aspirants can directly enroll for the desired course from the Book Now Button in the course page. You can also connect on Whatsapp at +91 8130666206 to talk with a training advisor. Multisoft Virtual Academy also offers customized training programs on a wide range of domains and skills.

All training programs offered by Multisoft Virtual Academy are delivered by certified industry experts, who have years of experience in the relevant domains. Multisoft Global Subject Matter Experts impart knowledge on a wide variety of training courses through one –on-one and corporate training sessions.

Multisoft Virtual Academy training certification can help participants stand out in the competitive job market. Since the training certificates are internationally accepted, participants can showcase their skills and knowledge to employers across the world.

Zoom-in

GET A SAMPLE CERTIFICATE

Microsoft Dynamics 365 CRM: Sales and Marketing Corporate Training Certification

Interactive Virtual Training

Global Subject Matter Experts
Step-by –Step Learning Approach
Instant Doubt Clearing

Lifetime Access

Lifetime E-learning Access
Recorded Training Session Videos
Free Access to Practice Tests

24x7 Assistance

Help Desk Support
Doubt Resolution in Real-time
After Training Support

Hands on Experience

Project Based Learning
Learning based on real-life examples
Assignments and Practice Tests

Globally Recognized Certificate

Multisoft Training Certificate
Globally Recognized and Accepted
Lifetime Validity

Like what you hear from our learners?

Take the first step!

Drop us Query

Enroll Now Or, Learn More

Microsoft Dynamics 365 CRM: Sales and Marketing Training FAQ's

As Dynamics 365 is cloud-based, there's no need for extensive installations. Basic tools and resources required for specific modules and exercises will be provided or suggested during the course.

By mastering Dynamics 365 CRM Sales & Marketing, you’ll gain valuable skills sought after by many organizations, potentially opening doors to roles in sales, marketing, business analysis, and CRM administration.

Simply register for the course on our website, and you'll receive all necessary information, schedules, and access to the learning platform to kickstart your journey into mastering Dynamics 365 CRM Sales & Marketing.

Yes, the online interactive sessions allow participants to engage, share insights, and network with peers, fostering a collaborative learning environment.

Absolutely! Our curriculum is designed to align with certification requirements, equipping you with the knowledge and skills needed to pass official Microsoft Dynamics 365 exams.