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MB-210: Microsoft Certified Dynamics 365 for Customer Service Functional Consultant Associate Certification Online Training Course

Being a cloud-based customer relationship management (CRM), MB-210: Microsoft Certified Dynamics 365 for Customer Service Functional Consultant Associate Certification Online Training Course is in the use by businesses to increase and improve their sales productivity & marketing activities. Multisoft Virtual Academy through this course prepares the learners for its certification; validating their skills of anticipating customer connection, deals management, etc.

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Instructor-led Training Live Online Classes

Select It Start Date No. of Hrs Time (IST) Day  
11 Feb 2023 08 06:00 PM - 09:00 PM Sat, Sun
18 Feb 2023 08 06:00 PM - 09:00 PM Sat, Sun
25 Feb 2023 08 06:00 PM - 09:00 PM Sat, Sun
11 Mar 2023 08 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 290

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one to one

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Instructor-Led Online Training

  • 8 Hrs. Instructor-led Training
  • Recorded Videos After Training
  • Digital Learning Material
  • Course Completion Certificate
  • Lifetime e-Learning Access
  • 24x7 After Training Support

Course Price At

$ 290

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Microsoft Certified Dynamics 365 for Customer Service Functional Course Overview

Microsoft Dynamics 365 Customer Engagement (CE) is a cloud-based customer relationship management (CRM) business solution that is used by businesses to increase their sales productivity and improve the value of their marketing efforts. It is one of the most sought-after CRM solutions in the industry. It offers various apps, solutions, and services, and also aligns different sectors, including marketing, sales, and customer service operations. Dynamics 365 for Sales is an end-to-end solution that helps businesses manage their opportunities and gain insights that enhances their performance. In order to grow business and stay focused, organizations need to identify customers and potential customers, track data against sales goals, automate their best practices and learn from their data. Sales professionals implement Dynamics 365 for Sales to build strong relationships with their customers, take actions based on insights, and close sales faster.

The MB-210T01: Dynamics 365 for Customer Engagement for Sales Associate online training program by Multisoft Virtual Academy aims at preparing participants for the Microsoft Certified Dynamics 365 for Sales Functional Consultant Associate certification that validates professionals’ skills to anticipate customer connections, manage deals, and accelerate sales team performance using data analytics. Microsoft certification opens up greater career prospects for professionals and reflects their ability to take up challenging and analytical roles. At Multisoft, which is an accredited learning partner of Microsoft, industry-expert trainers identify participants’ knowledge gaps and impart desired skills. Once certified, sales professionals gather, organize, qualify, access and score leads faster than their competition and prosper in their career.

Microsoft Certified Dynamics 365 for Customer Service Functional Course Content

  • Sales Overview
  • Working with Opportunities
  • Quotes to Orders
  • Sales Analytics and Insights

Microsoft Certified Dynamics 365 for Customer Service Functional Course Prerequisite

Individuals should be familiar with business applications and willing to customize and implement them for the business.

Target Audience

Dynamics 365 functional consultants with sales expertise

Microsoft Certified Dynamics 365 for Customer Service Functional Course Completion Certificate

Stand out from the crowd!!

Multisoft Virtual Academy provides certificates of completion to all the aspirants on successful completion of the program.

These digital credentials will allow trained professionals to present a globally-recognized record of their learning to anyone, at any time.

Multisoft Training Completion Certificate Features :
  • Globally recognized certificate with the complete name of the candidate & Multisoft Virtual Academy logo
  • Clear specification of Course ID & Course Name
  • Certificate with Date of Issuance
  • Unique certificate ID

Microsoft Certified Dynamics 365 for Customer Service Functional Corporate Training Certification

Invest in the future of your company to increase the skill set of your workforce and inspire loyalty. Multisoft Virtual Academy provides meaningful and best in class corporate trainings to your employees. Our training programs are designed by global subject matter experts and highly skilled instructional designers, offering highest quality learning solutions to drive productivity throughout your business.

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Tailored Corporate Training

Customize your training and development processes to the unique skills and traits of your employees. You can entirely customize a training program, from schedule, to duration and course material to choosing a certified global subject matter expert.

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Global Subject Matter Experts

We have a panel of highly skilled global subject matter experts with relevant industry experience. Our trainers work alongside the client to help them achieve their learning and skill development goals.

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Project Based Training

Get hands-on experience and knowledge to understand client’s project requirement. Our global subject matter experts will teach you how to execute project with real-life examples & scenarios.

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Comprehensive Learning Solution

Enhance employees’ performance and credibility with our 360º learning solutions. Avail lifetime access to e-learning material and recorded training session videos. Check learning and performance progress in real-time with our skill analysis tools.

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