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Microsoft Dynamics CRM 2016 Customization and Configuration Training Certification Course Online

2081 Learners

Microsoft® Dynamics CRM 2016 Customization and Configuration allows the aspirants to work on Customer Relationship Management for meeting the business requirements. It also helps in exploring and analyzing the team’s needs and describing various businesses processes depending upon the roles.

  • 5M+ Hours of Corporate and Instructor-Led Training Successfully Delivered
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Instructor-led Training Live Online Classes

Suitable batches for you

28 Mar 2026 24 06:00 PM - 09:00 PM Sat, Sun
29 Mar 2026 24 06:00 PM - 09:00 PM Sat, Sun
04 Apr 2026 24 06:00 PM - 09:00 PM Sat, Sun
05 Apr 2026 24 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 490

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Instructor-led Training Live Online Classes

Instructor-Led Online Training Parameters

Course Highlights

  • Duration: 24 Hrs.
  • Subject Matter Expert
  • After Training Support
  • Lifetime e-Learning Access
  • Recorded Sessions
  • Free Online Assessments

Microsoft Dynamics CRM Customization and Configuration Training Course Overview

Microsoft® Dynamics CRM 2016 Customization and Configuration allows the aspirants to work on Customer Relationship Management for meeting the business requirements. It also helps in exploring and analyzing the team’s needs and describing various businesses processes depending upon the roles.

The Microsoft® Dynamics CRM 2016 Customization and Configuration online training course offered by Multisoft Virtual Academy helps to learn about customizing and configuring CRM 2016 features. Also, the expert trainers impart the knowledge of document management, configuring business units, managing entity properties and much more.

The aspirants explore the following topics as well, covered under the Microsoft® Dynamics CRM 2016 Customization and Configuration online training program:

  • Configuring Emails and Managing Teams
  • Defining Permissions and Privileges
  • Managing Security Hierarchy
  • Configuring Entity Mapping
  • Creating Managed and Unmanaged Solutions
  • Using Views and Virtualizations
  • Understanding Business Process Flows

There are other online training courses from Microsoft that can be opted by the candidates, such as CRM 2013 Customization & Configuration and CRM 2013 Installation and Deployment

Microsoft Dynamics CRM Customization and Configuration Training Course Content

  • Configure Microsoft® Dynamics CRM
  • Manage and implement Microsoft® Dynamics CRM entities, entity relationships, and fields
  • Create and manage Microsoft® Dynamics CRM solutions, forms, views, and visualizations
  • Implement business rules, workflows, and business process flows

Target Audience

The Microsoft® Dynamics CRM 2016 Customization and Configuration online training course is suitable for the following:

Microsoft Dynamics CRM Customization and Configuration Trainer Profile

Build strong Microsoft Dynamics CRM Customization and Configuration skills under expert trainers with 10+ years of industry experience, focusing on real-time project handling, integrations, and financial system implementations.

12+ Years Experienced

Our Microsoft Dynamics CRM Customization and Configuration trainers bring over 12+ years of hands-on industry experience.

Expertise in Global MNCs

Our Microsoft Dynamics CRM Customization and Configuration trainers work with top global MNC companies worldwide.

Trained 2500+ Professionals

Our Microsoft Dynamics CRM Customization and Configuration trainers have trained over 2000+ students in real-world cloud courses

Industry Certified Experts

Our certified experts deliver practical training aligned with global industry standards.

Certification Training Guidance

Get expert guidance to prepare, practice, and successfully clear certification exams.

Delivered 1000+ Batches

Successfully delivered 700+ batches with consistent quality training and expert instruction.

Microsoft Dynamics CRM Customization and Configuration Training Certification

Microsoft Dynamics CRM Customization and Configuration Corporate Training Certification

Interactive Virtual Training

Interactive Virtual Training

  • Global Subject Matter Experts
  • Step-by –Step Learning Approach
  • Instant Doubt Clearing
Lifetime Access

Lifetime Access

  • Lifetime E-learning Access
  • Recorded Training Session Videos
  • Free Access to Practice Tests
24x7 Assistance

24x7 Assistance

  • Help Desk Support
  • Doubt Resolution in Real-time
  • After Training Support
Hands on Experience

Hands on Experience

  • Project Based Learning
  • Learning based on real-life examples
  • Assignments and Practice Tests
Globally Recognized Training Certificate

Globally Recognized Certificate

  • Multisoft Training Certificate
  • Globally Recognized and Accepted
  • Lifetime Validity

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