Copilot Agents: Leveraging Customized AI Assistants in Copilot and Teams Training

The Copilot Agents: Leveraging Customized AI Assistants in Copilot and Teams training by Multisoft Virtual Academy is designed to equip professionals with the skills to build, manage, and deploy intelligent AI agents within Microsoft 365 and Teams environments. As organizations increasingly embrace AI to streamline operations and enhance collaboration, Microsoft Copilot and Copilot Studio provide powerful tools to automate tasks, deliver insights, and improve user experience. This course offers a hands-on learning journey into the design and deployment of customized Copilot Agents. Participants will learn how to create contextual and responsive AI assistants using Copilot Studio (formerly Power Virtual Agents), integrate with Microsoft Graph and Power Platform, automate workflows with Power Automate, and ensure enterprise-grade security and compliance. Ideal for IT professionals, solution architects, and Teams administrators, this training covers everything from basic setup to advanced prompt engineering, natural language understanding, and AI governance. Learners will also explore real-world use cases and complete a capstone project to apply their skills.

By the end of the course, participants will be equipped to leverage AI-driven agents that transform internal communication, support, and productivity across Microsoft Teams and Microsoft 365.