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Salesforce Business Analyst Certification Training

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Join Salesforce Business Analyst Certification Training by Multisoft Virtual Academy and elevate your business analysis skills. Learn process mapping, requirement gathering, and CRM optimization through expert-led sessions and practical projects. Designed for aspiring analysts and professionals, this course ensures comprehensive preparation for certification with flexible learning options and real-time industry insights.

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Instructor-led Training Live Online Classes

Suitable batches for you

31 May 2025 24 06:00 PM - 09:00 PM Sat, Sun
01 Jun 2025 24 06:00 PM - 09:00 PM Sat, Sun
07 Jun 2025 24 06:00 PM - 09:00 PM Sat, Sun
08 Jun 2025 24 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 550

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Instructor-led Training Live Online Classes

31 May 2025 24 06:00 PM - 09:00 PM Sat, Sun
01 Jun 2025 24 06:00 PM - 09:00 PM Sat, Sun
07 Jun 2025 24 06:00 PM - 09:00 PM Sat, Sun
08 Jun 2025 24 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 550

Enroll Now
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Online Self Learning Courses are designed for self-directed training, allowing participants to begin at their convenience with structured training and review exercises to reinforce learning. You’ll learn through videos, PPTs and complete assignments, projects and other activities designed to enhance learning outcomes, all at times that are most convenient to you.

Course Price At

$ 550

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Instructor-Led Online Training Parameters

Course Highlights

  • Duration: 24 Hrs
  • Subject Matter Expert
  • After Training Support
  • Lifetime E-Learning Access
  • Recorded Sessions
  • Free Online Assessments
Salesforce Business Analyst Certification Training Course Syllabus

Curriculum Designed by Experts

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Salesforce Business Analyst Certification Training by Multisoft Virtual Academy is designed to equip professionals with the skills and knowledge required to bridge the gap between business needs and Salesforce technology solutions. This comprehensive course covers key areas such as requirement gathering, stakeholder management, business process mapping, and translating business needs into effective Salesforce solutions. Whether you are a budding business analyst or an experienced professional seeking to specialize in Salesforce, this training offers in-depth insights into core functionalities, user stories, and process flows within the Salesforce ecosystem. It focuses on real-world scenarios, helping learners understand how to align Salesforce tools with business goals effectively. Led by industry experts, the course includes interactive sessions, practical assignments, and hands-on experience with Salesforce tools and platforms. You’ll also gain an understanding of agile methodologies, user acceptance testing (UAT), and change management—skills essential for successful Salesforce project delivery.

With flexible online learning, this certification training is ideal for working professionals aiming to upgrade their skills and validate their expertise. On completion, learners are well-prepared to take the Salesforce Certified Business Analyst exam and contribute significantly to digital transformation initiatives across various industries.

Salesforce Business Analyst Certification Training is a specialized program designed to equip professionals with the skills to analyze business needs, gather requirements, and deliver effective Salesforce-based solutions. It covers stakeholder management, process mapping, user story creation, and Salesforce functionalities. This training prepares individuals for the Salesforce Business Analyst Certification exam and enhances their role in driving digital transformation.

  • Cloud Computing: Overview on SaaS, PaaS, IaaS
  • What is CRM Architecture of CRM and its uses
  • Creation of Salesforce Account for Practice
  • Overview of MVC Model: M-Model, V-View, and C-Controller
  • Deep understanding of Application, Objects, Fields, Tabs
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  • Understanding Salesforce User Interface
  • Understanding Sales Standard App Objects – Standard & Custom Fields – Standard & Custom Data Types
  • Creation of Object, Tab & App
  • Field Dependencies – State & Country Example
  • Object Relationships
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  • Lookup Relationship and Master Detail Relationship
  • Junction Object (Many to Many Relationship)
  • Lookup Filters
  • Formula Fields
  • Rollup Summary Field
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  • Introduction to Page Layout
  • Profiles – Set of Permissions, Visibilities
  • Users and Profiles
  • Permission Sets – Additional Permissions
  • Field Level Security
  • Record Types
  • Record Types and Page Layouts
  • Record Ownership
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  • Sharing Settings – OWD, Sharing Rules, Manual Sharing
  • Organization Wide Defaults
  • Sharing Rules
  • Manual Sharing
  • Creating Profile, Permission Set, Sharing Settings
  • Creating Roles & Implementing Role Hierarchy
  • Creating Queue, Setting up Public Groups
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  • Validation Rules
  • Workflows & Approval Processes
  • Auditing Process
  • Field History Tracking
  • Data Management
  • Process Builder
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  • Classic Reports
  • Lightning Reports
  • Dashboard (Classic & Lightning)
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  • Apex Triggers
  • SOQL and SOSL
  • Visualforce Pages
  • Apex Classes
  • Standard Controller & Standard List Controller
  • Custom Controller
  • JavaScript / JQuery in Visual Force Page
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  • Business Analysis Process and Techniques
  • Stakeholder Need Analysis
  • Introduction to Software Development Life Cycles
  • Requirement Lifecycles
  • SLDC Models (Waterfall, Spiral, Agile, Incremental)
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  • Requirement Analysis and Transformation Techniques
  • Functional and Non-Functional Requirement
  • Finalizing Requirements
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  • BRS & SRS document
  • Overview of Testing and UAT Testing
  • Impact Analysis in Software Testing Business Analysis Process and ER Diagram Tools for Designing use cases and data model
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Salesforce Business Analyst Certification Training Description

  • Understand the core responsibilities and role of a Salesforce Business Analyst
  • Learn to gather, document, and validate business requirements effectively
  • Gain expertise in stakeholder communication and management
  • Analyze and optimize business processes using Salesforce tools
  • Create user stories and acceptance criteria aligned with Agile methodology
  • Develop proficiency in Salesforce features like reports, dashboards, automation, and workflows
  • Learn to translate business needs into functional Salesforce solutions
  • Understand data modeling, data migration, and integration concepts

  • Salesforce Administrators
  • Project Managers
  • IT Professionals
  • Functional Consultants
  • Product Owners
  • Business Consultants
  • CRM Professionals
  • Process Analysts

  • Basic understanding of business processes
  • Familiarity with Salesforce platform is beneficial
  • Knowledge of CRM concepts

Salesforce Business Analyst Certification Training Certification

Multisoft Virtual Academy provides a globally recognized training certificate to the participants, after successful completion of a training program. The training certificates are recognized and accepted across the world.

Multisoft Virtual Academy's training certificate comes with lifetime validity.

Aspirants can directly enroll for the desired course from the Book Now Button in the course page. You can also connect on Whatsapp at +91 8130666206 to talk with a training advisor. Multisoft Virtual Academy also offers customized training programs on a wide range of domains and skills.

All training programs offered by Multisoft Virtual Academy are delivered by certified industry experts, who have years of experience in the relevant domains. Multisoft Global Subject Matter Experts impart knowledge on a wide variety of training courses through one –on-one and corporate training sessions.

Multisoft Virtual Academy training certification can help participants stand out in the competitive job market. Since the training certificates are internationally accepted, participants can showcase their skills and knowledge to employers across the world.

Salesforce Business Analyst Certification Corporate Training Certification

Interactive Virtual Training

Interactive Virtual Training

  • Global Subject Matter Experts
  • Step-by –Step Learning Approach
  • Instant Doubt Clearing
Lifetime Access

Lifetime Access

  • Lifetime E-learning Access
  • Recorded Training Session Videos
  • Free Access to Practice Tests
24x7 Assistance

24x7 Assistance

  • Help Desk Support
  • Doubt Resolution in Real-time
  • After Training Support
Hands on Experience

Hands on Experience

  • Project Based Learning
  • Learning based on real-life examples
  • Assignments and Practice Tests
Globally Recognized Training Certificate

Globally Recognized Certificate

  • Multisoft Training Certificate
  • Globally Recognized and Accepted
  • Lifetime Validity

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Salesforce Business Analyst Certification Training FAQ's

Yes, the training includes real-time projects, case studies, and hands-on practice in a Salesforce environment.

All sessions are delivered by certified and experienced Salesforce professionals.

Absolutely. Weekend and evening batches are available to accommodate working professionals.

Yes, the course equips you with in-demand skills and prepares you for certification, enhancing job prospects in the Salesforce ecosystem.

To contact Multisoft Virtual Academy you can mail us on enquiry@multisoftvirtualacademy.com or can call for course enquiry on this number  +91 8130666206

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