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Curriculum Designed by Experts
Discover Salesforce Data 360 Fundamentals – SDC101 Corporate Training is designed for professionals who want to understand customer data unification and intelligent engagement using Salesforce Data Cloud. This course covers core concepts such as data ingestion, identity resolution, unified customer profiles, segmentation, activation, and analytics. Participants will gain practical knowledge to optimize customer experiences and support data-driven business strategies effectively.
Discover Salesforce Data 360 Fundamentals (SDC101) training is a foundational course that teaches how to unify, manage, and activate customer data using Salesforce Data Cloud. It covers data ingestion, identity resolution, data modeling, and audience segmentation to create a complete 360-degree customer view. The training provides hands-on experience in integrating data sources and generating real-time insights. It helps professionals enhance customer engagement, personalization, and decision-making through effective use of unified data across business functions.
- Define Salesforce Data Cloud
- Explore Core Capabilities and Benefits
- Navigate Key Features and Functionality
- Examine Data Cloud Use Cases
- Review Provisioning and Configuration Options
- Identify Roles and Permissions
- Define Key Data Modeling Terminology
- Identify Data Modeling Objects, Fields, and Relationships
- Compare Normalized and Denormalized Data Structures
- Define Primary and Foreign Keys
- Review Data Usage Ethics
- Identify Data Sources
- Log Data Using a Data Dictionary
- Examine the Salesforce Customer 360 Data Model
- Compare Data Model Types Used in Data Cloud
- Define Data Cloud Object Categorization
- Identify the Functionality of Primary and Foreign Keys in Data Cloud
- Define the Data Ingestion Process
- Examine Data Space Use Cases
- Identify Data Cloud Connectors and Data Sources
- Explore Data Ingestion Features in Data Cloud
- Define Batch and Streaming Data Transforms for real-time information
- Define Key Data Harmonization Concepts
- Understand the Value of Data Harmonization
- Explore Data Cloud Mapping Capabilities
- Define Identity Resolution
- Review the Profile Unification Process
- Identify Key Differences Between a Unified Profile and a Golden Record
- Configure Identity Resolution Rulesets, Match Rules, and Reconciliation Rules
- Inspect Identity Resolution Results
- Define Calculated Insights
- Define Streaming Insights
- Identify Key Differences Between Calculated and Streaming Insights
- Review Options for Building Insights
- Examine Formula, Calculated Insight, Streaming Insight, and Segment Operator Use Cases
- Define Calculated Insights
- Define Streaming Insights
- Identify Key Differences Between Calculated and Streaming Insights
- Review Options for Building Insights
- Examine Formula, Calculated Insight, Streaming Insight, and Segment Operator Use Cases
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