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ServiceNow® Admin Training and Certification Course

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Multisoft Virtual Academy offers an online ServiceNow Admin training course designed to equip participants with essential skills to administer, configure, and manage ServiceNow platforms. This comprehensive program covers key concepts, best practices, and real-world scenarios, enabling trainees to effectively tackle complex IT service management tasks, streamline workflows, and enhance overall business performance.

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Instructor-led Training Live Online Classes

Suitable batches for you

18 May 2025	18	06:00 PM - 09:00 PM	Sat, Sun
24 May 2025	18	06:00 PM - 09:00 PM	Sat, Sun
25 May 2025	18	06:00 PM - 09:00 PM	Sat, Sun

Course Price At

$ 310

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Instructor-led Training Live Online Classes

18 May 2025	18	06:00 PM - 09:00 PM	Sat, Sun
24 May 2025	18	06:00 PM - 09:00 PM	Sat, Sun
25 May 2025	18	06:00 PM - 09:00 PM	Sat, Sun

Course Price At

$ 310

Enroll Now

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Online Self Learning Courses are designed for self-directed training, allowing participants to begin at their convenience with structured training and review exercises to reinforce learning. You’ll learn through videos, PPTs and complete assignments, projects and other activities designed to enhance learning outcomes, all at times that are most convenient to you.

Course Price At

$ 310

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Instructor-Led Online Training Parameters

Course Highlights

Duration: 18 Hrs.
Subject Matter Expert
After Training Support
Lifetime E-Learning Access
Recorded Sessions
Free Online Assessments

One to One Training

ServiceNow Admin Training Course Syllabus

Curriculum Designed by Experts

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Multisoft Virtual Academy offers ServiceNow Admin training program that gives a brief introduction to ServiceNow ecosystem. This online certification course explains the implementation methods of several administrative functions, configuration and running process of the administrative tasks. After completing the training program successfully, you will get familiar to the ServiceNow ecosystem because you will be able to do the following:

Perform the main configuration tasks
Work with the User Interface, actions and data policies, client scripts, and business rules
Add new users, groups, and roles
Database and table management, import and update sets
Create the workflow activities, Control the system access and data security, etc.

Take this ServiceNow Admin course, and get ready to set your feet in the Cloud Computing for a brighter and a rewarding career.

Topics

An overview of ServiceNow
Various Versions of ServiceNow
An Architectural Overview of ServiceNow
ServiceNow- Login and User Interface
Ways to configure navigation
Search and Banding options
Ways to manage Lists and Forms
Explore Different Filters
Breadcrumbs and Search functionality
Plugins
Social and Collaboration features in ServiceNow

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User data and authentication of the users
Adding new users and groups
Roles and usually offered roles
An overview of Several Admin Roles
Testing and creating the Assignment Rules

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ServiceNow and Database tables
Table relationships and administration
Types of Modules and Applications
Import Sets
Data sources and transform maps
CMBD (Configuration Management Database)
ServiceNow tables and CIS
Reporting applications and capabilities
Running reporting

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Knowledge Management
Knowledge base architecture and security
Service Catalog
Essential components of the Service Catalog
Ways to maintain the Catalog variables and items
Record all the producers and order guides
Workflow situations
Key activities
Various conditions and stages
Approval and SLA

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An architectural overview of Client Side and Server Side
User Interface policy and Data policy
User Interface Actions
Business rules and client scripts
An overview of different Security Levels
ACLs and settings of the high security
Setting events
Notifications and logs

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Update set
Update all the Set capture and update all the set processes
Release cycle of ServiceNow
Notifications
Performance elements and stats
An overview of ‘Connect’
Connect - A useful collaboration tool

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ServiceNow Admin Training Description

Perform the main configuration tasks
Work with the User Interface, actions and data policies, client scripts, and business rules
Add new users, groups, and roles
Database and table management, import and update sets
Create the workflow activities, Control the system access and data security, etc.

IT professionals willing to pursue a career in the Cloud Computing can go to the course.
Developers with knowledge of Java, JavaScript, and C#
Functional consultants who want to switch to ServiceNow
Freshers who are looking to jump-start their career in the Cloud Computing

There is no specific requirement for the ServiceNow Admin Training. Anyone who is interested and has knowledge of IT Service Management can go to the course.
Multisoft Virtual Academy will provide you with a training completion certificate after completing the ServiceNow Admin Training.

Free ServiceNow Admin Training Assessment

Right from the beginning of learning journey to the end and beyond, we offer continuous assessment feature to evaluate progress and performance of the workforce.

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ServiceNow Admin Training Certification

Multisoft Virtual Academy provides a globally recognized training certificate to the participants, after successful completion of a training program. The training certificates are recognized and accepted across the world.

Multisoft Virtual Academy's training certificate comes with lifetime validity.

Aspirants can directly enroll for the desired course from the Book Now Button in the course page. You can also connect on Whatsapp at +91 8130666206 to talk with a training advisor. Multisoft Virtual Academy also offers customized training programs on a wide range of domains and skills.

All training programs offered by Multisoft Virtual Academy are delivered by certified industry experts, who have years of experience in the relevant domains. Multisoft Global Subject Matter Experts impart knowledge on a wide variety of training courses through one –on-one and corporate training sessions.

Multisoft Virtual Academy training certification can help participants stand out in the competitive job market. Since the training certificates are internationally accepted, participants can showcase their skills and knowledge to employers across the world.