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Online Self Learning Courses are designed for self-directed training, allowing participants to begin at their convenience with structured training and review exercises to reinforce learning. You’ll learn through videos, PPTs and complete assignments, projects and other activities designed to enhance learning outcomes, all at times that are most convenient to you.
Sales Cloud is a cloud-based application designed to help your salespeople sell smarter and faster by centralising customer information, logging their interactions with your company, and automating many of the tasks salespeople do every day. In Salesforce Sales Cloud Training Certification Course offered by Multisoft Virtual Academy, participants will understand sales process and the factors influencing them, gain deep knowledge of the Salesforce product lines, determine market capabilities, methods for lead scoring, and best practices for lead management and more.
Taught by Multisoft’s global subject matter experts, this course has been designed for business analyst, consultant, program manager, Application/Solution Architect, engagement manager, call-center manager, project manager, database administrator, system analyst, technical architect, system administrator, Sales Operations Director, delivery manager and individuals who have experience designing Sales Cloud solutions and are preparing to take the Salesforce.com Sales Cloud Consultant Certification exam. Salesforce Sales Cloud Training Certification Course comes with perks like lifetime e-learning access, recorded training session videos and after-training support. This course is delivered in live instructor-led one-on-one and corporate sessions. Once the candidate has successfully completed the program, he/she will be awarded with a globally recognized training certificate.
Salesforce Sales Cloud Training Certification Course Objectives:
Candidates who have attended the following training are eligible to enroll for Salesforce Sales Cloud training:
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Salesforce Sales Cloud is a customer relationship management (CRM) platform that is designed to support sales, marketing and customer support in both business-to-business (B2B) and business-to-customer (B2C) contexts.
There are two types, business accounts and personal accounts. Business accounts store information about companies while personal accounts store data concerning individuals. Queries and account management can be done using this object.
The main difference between Sales Cloud and Service Cloud is that Sales Cloud helps streamline sales and marketing efforts, while Service Cloud helps support agents provide excellent customer service and resolve issues before they become a problem.
While Salesforce is the leading customer relationship management (CRM) platform in the world, it is not an Enterprise Resource Management (ERP) system.
Sales Cloud is a complete customizable product to bring all customer information in an integrated platform. Salesforce provides it as SaaS or software as service for both browser-based access and with an app.