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SalesForce Sales Cloud Training and Certification Course

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The Salesforce Sales Cloud Consultant Training is a comprehensive course designed to equip professionals with the knowledge and skills necessary to implement Salesforce Sales Cloud solutions for clients. The course covers the essential concepts, best practices, and real-world scenarios to help you become a proficient Sales Cloud consultant. By the end of this training, you will be well-prepared to take the Salesforce Sales Cloud Consultant certification exam and demonstrate your expertise in the Salesforce Service Cloud Training.

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Instructor-led Training Live Online Classes

Suitable batches for you

03 May 2025 24 06:00 PM - 09:00 PM Sat, Sun
04 May 2025 24 06:00 PM - 09:00 PM Sat, Sun
10 May 2025 24 06:00 PM - 09:00 PM Sat, Sun
11 May 2025 24 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 400

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Instructor-led Training Live Online Classes

03 May 2025 24 06:00 PM - 09:00 PM Sat, Sun
04 May 2025 24 06:00 PM - 09:00 PM Sat, Sun
10 May 2025 24 06:00 PM - 09:00 PM Sat, Sun
11 May 2025 24 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 400

Enroll Now
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Online Self Learning Courses are designed for self-directed training, allowing participants to begin at their convenience with structured training and review exercises to reinforce learning. You’ll learn through videos, PPTs and complete assignments, projects and other activities designed to enhance learning outcomes, all at times that are most convenient to you.

Course Price At

$ 400

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Instructor-Led Online Training Parameters

Course Highlights

  • Duration: 24 Hrs.
  • Subject Matter Expert
  • Subject Matter Expert
  • Recorded Sessions
  • Lifetime e-Learning Access
  • Free Online Assessments
One to One training One to One Training
SalesForce Sales Cloud Consultant Training Course Syllabus

Curriculum Designed by Experts

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Sales Cloud is a cloud-based application designed to help your salespeople sell smarter and faster by centralising customer information, logging their interactions with your company, and automating many of the tasks salespeople do every day. In Salesforce Sales Cloud Training Certification Course offered by Multisoft Virtual Academy, participants will understand sales process and the factors influencing them, gain deep knowledge of the Salesforce product lines, determine market capabilities, methods for lead scoring, and best practices for lead management and more.

Taught by Multisoft’s global subject matter experts, this course has been designed for business analyst, consultant, program manager, Application/Solution Architect, engagement manager, call-center manager, project manager, database administrator, system analyst, technical architect, system administrator, Sales Operations Director, delivery manager and individuals who have experience designing Sales Cloud solutions and are preparing to take the Salesforce.com Sales Cloud Consultant Certification exam. Salesforce Sales Cloud Training Certification Course comes with perks like lifetime e-learning access, recorded training session videos and after-training support. This course is delivered in live instructor-led one-on-one and corporate sessions. Once the candidate has successfully completed the program, he/she will be awarded with a globally recognized training certificate.

Salesforce Sales Cloud Training Certification Course Objectives:

  • Understand sales process and the factors influencing them
  • Analyze customer requirement; identify appropriate approach, and collect data required for successful deployment of Sales Cloud project
  • Deep knowledge of the Salesforce product lines
  • Determine market capabilities, methods for lead scoring, and best practices for lead management
  • Understand account and contact management details
  • Describe the impact of multi-currency on opportunities and provide appropriate forecasting solution
  • Identify use cases and considerations for using email, mobile solutions, and productivity tools
  • Identify the impact of enabling Communities and managing large data sets
  • Examine the use of dashboard or analytic snapshot solution

  •  Explain the factors that influence sales metrics, KPIs and business challenges
  •  Explain common sales processes and key considerations
     
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  •  Given a scenario, determine how to facilitate a successful consulting engagement (plan, gather requirements, design, build, test, and document)
  •  Given a scenario, determine appropriate sales deployment considerations
  •  Given a scenario, measure the success of a Sales Cloud implementation project
     
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  •  Given a set of requirements, design an end-to-end sales process from lead to opportunity to quote to close to order
  •  Given a scenario, analyze customer requirements to determine an appropriate
  • solution design considering capabilities, limitations, and design trade-offs
  •  Given a scenario, identify an appropriate approach when designing the lead conversion process
  •  Describe the implementation considerations when designing a sales process
  •  Given a scenario, determine when it is appropriate to include custom application development or a third-party application
  •  Describe the appropriate uses cases for Account and Opportunity Teams and the effect on sales roles, visibility, access, and reporting
  •  Explain the capabilities and use cases for territory management
  •  Explain the capabilities, use cases and design considerations when implementing Orders
  •  Explain the capabilities, use cases and design considerations of Salesforce1 Mobile App pertinent to the sales process
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  •  Explain how marketing capabilities support the sales process
  •  Given a scenario, recommend appropriate methods for lead scoring and criteria for lead qualification
  •  Explain the best practices for managing lead data quality
     
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  •  Identify use cases and design considerations for social accounts and contacts
  •  Explain how the ownership of account and contact records drive visibility of related
  • sales information such as opportunities, activities, etc.
  •  Explain the various methods for establishing relationships between accounts and contacts
  •  Explain the impact of having an account hierarchy
  •  Explain the methods for populating and maintaining account and contact data using data enrichment tools
  •  Explain the use cases and implications for implementing person accounts
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  •  Given a set of requirements, determine how to support different sales process scenarios
  •  Given a scenario, determine the relationships between sales stages, forecast and pipeline
  •  Describe the relationships between opportunities to assets, product line items and schedules, price books, quotes, contracts, campaigns, etc.
  •  Given a set of requirements, determine the appropriate forecasting solution
  •  Describe the impact of multi-currency on opportunities
     
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  •  Given a scenario, determine the key features that help to enable and measure sales productivity and adoption
  •  Identify use cases and considerations for using email and productivity tools
  •  Given a scenario, identify the appropriate mobile solution to improve sales productivity
  •  Describe how Chatter enables collaboration in the sales process
  •  Explain the use cases and best practices for using Content vs. Chatter Files in the sales process.
  •  Explain the capabilities and use cases of work.com pertinent to sales productivity
     
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  •  Explain the use cases for Communities and sites in the sales process
  •  Identify the impact of enabling Communities
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  •  Given a set of desired metrics, determine the appropriate report, dashboard or analytic snapshot solution
  •  Describe the implementation considerations of multi-currency on reports and dashboards
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  •  Explain the use cases and considerations for integrations common to Sales Cloud implementations
  •  Explain the use cases and considerations for data migration in Sales Cloud
  •  Given a scenario, analyze the implications and design considerations of large data and transaction volumes
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SalesForce Sales Cloud Consultant Training Description

  • Understand Salesforce Sales Cloud Functionality: Gain a comprehensive understanding of Sales Cloud solutions, including lead management, sales forecasting, and productivity tools to optimize sales processes and increase efficiency within a sales organization.
  • Implement Sales Solutions: Learn to effectively design and implement scalable Sales Cloud solutions that meet customer business requirements, support sales processes, and enhance user experience, ensuring alignment with business goals.
  • Data Management and Analytics: Master the skills needed to manage sales data, configure reports, and create dashboards within Sales Cloud. Understand how to analyze sales metrics and KPIs to drive data-driven decision-making and strategy.
  • Sales Cloud Configuration and Customization: Develop expertise in customizing and configuring the Sales Cloud environment using Salesforce's declarative capabilities. This includes managing custom objects, fields, and workflows to tailor Sales Cloud to specific organizational needs.

  • Business Analyst
  • Consultant
  • Program Manager
  • Application/Solution Architect
  • Engagement Manager
  • Call Center Manager
  • Project Manager
  • Database Administrator
  • System Analyst
  • Technical Architect
  • System Administrator
  • Sales Operations Director
  • Delivery Manager
  • Individuals who have experience designing Sales Cloud solutions and are preparing to take the Salesforce.com Sales Cloud Consultant Certification exam

Candidates who have attended the following training are eligible to enroll for Salesforce Sales Cloud training:

  • Administration Essentials for New Admins (Enterprise and Unlimited Editions) (ADM201)
  • Administration Essentials for Experienced Admins (ADM211)
  • Building Applications with Force.com (DEV 401)

SalesForce Sales Cloud Consultant Training Certification

Multisoft Virtual Academy provides a globally recognized training certificate to the participants, after successful completion of a training program. The training certificates are recognized and accepted across the world.

Multisoft Virtual Academy's training certificate comes with lifetime validity.

Aspirants can directly enroll for the desired course from the Book Now Button in the course page. You can also connect on Whatsapp at +91 8130666206 to talk with a training advisor. Multisoft Virtual Academy also offers customized training programs on a wide range of domains and skills.

All training programs offered by Multisoft Virtual Academy are delivered by certified industry experts, who have years of experience in the relevant domains. Multisoft Global Subject Matter Experts impart knowledge on a wide variety of training courses through one –on-one and corporate training sessions.

Multisoft Virtual Academy training certification can help participants stand out in the competitive job market. Since the training certificates are internationally accepted, participants can showcase their skills and knowledge to employers across the world.
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SalesForce Sales Cloud Consultant Corporate Training Certification

Interactive Virtual Training

Interactive Virtual Training

  • Global Subject Matter Experts
  • Step-by –Step Learning Approach
  • Instant Doubt Clearing
Lifetime Access

Lifetime Access

  • Lifetime E-learning Access
  • Recorded Training Session Videos
  • Free Access to Practice Tests
24x7 Assistance

24x7 Assistance

  • Help Desk Support
  • Doubt Resolution in Real-time
  • After Training Support
Hands on Experience

Hands on Experience

  • Project Based Learning
  • Learning based on real-life examples
  • Assignments and Practice Tests
Globally Recognized Training Certificate

Globally Recognized Certificate

  • Multisoft Training Certificate
  • Globally Recognized and Accepted
  • Lifetime Validity

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SalesForce Sales Cloud Consultant Training FAQ's

Salesforce Sales Cloud is a customer relationship management (CRM) platform that is designed to support sales, marketing and customer support in both business-to-business (B2B) and business-to-customer (B2C) contexts.

There are two types, business accounts and personal accounts. Business accounts store information about companies while personal accounts store data concerning individuals. Queries and account management can be done using this object.

The main difference between Sales Cloud and Service Cloud is that Sales Cloud helps streamline sales and marketing efforts, while Service Cloud helps support agents provide excellent customer service and resolve issues before they become a problem.

While Salesforce is the leading customer relationship management (CRM) platform in the world, it is not an Enterprise Resource Management (ERP) system.

Sales Cloud is a complete customizable product to bring all customer information in an integrated platform. Salesforce provides it as SaaS or software as service for both browser-based access and with an app.

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