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Real-time, interactive classes taught by SME via web conferencing.
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Curriculum Designed by Experts
IBM Case Manager Essentials training is an in-depth course that equips professionals with the skills to design, implement, and manage case management solutions using IBM's Case Manager platform. It covers essential concepts like case types, work items, workflows, and document management. The training focuses on automating business processes, integrating content and workflow, and using analytics for enhanced decision-making. Participants gain practical, hands-on experience, preparing them to optimize business operations and streamline case management processes in real-world scenarios.
- Describe the uses of IBM Case Manager
- Identify components of IBM Case Manager
- Identify a case
- List the components of a case type
- Describe the IBM Case Manager Client
- Add a case and process a work item
- Search for a case
- Review a case
- Add annotations and comments to a case
- Split a case
- Describe IBM Case Manager solutions and their assets
- Identify IBM Case Manager environments
- Explore the IBM Case Manager Builder Step Designer
- Add a custom task
- Add a quick task
- Identify IBM Case Manager integration options
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Free IBM Case Manager Essentials Corporate Training Assessment
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IBM Case Manager Essentials Corporate Training Certification
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