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Duration

24 Hrs.

Experience & Certified

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Microsoft Dynamics 365 CRM: Sales and Marketing Course Syllabus

Curriculum Designed by Experts

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Dynamics 365 CRM is a part of Microsoft's suite of business applications that assists organizations in managing customer relationships. It is designed to support sales, marketing, and service departments, integrating with other Microsoft products, like Outlook and Azure.

  • · Overview of Dynamics 365 CRM
  • · Navigating the Interface
  • · Understanding Core Components
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  • · Fields and Forms Customization
  • · Entity Creation and Modification
  • · Implementing Business Rules
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  • · Lead and Opportunity Management
  • · Products, Quotes, and Orders Handling
  • · Sales Analytics and Reporting
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  • · Campaign Creation and Management
  • · Marketing Lists and Sales Literature
  • · Email Marketing and Automation
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  • · Case Management and Resolution
  • · Knowledge Articles
  • · Service Scheduling and Management
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  • · Data Import and Export
  • · Reporting Tools
  • · Dashboard Customization
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  • · Integrating with Office 365
  • · Connecting to External Applications
  • · API and Services
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  • · User Roles and Permissions
  • · Data Security Protocols
  • · Compliance Management
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  • · Artificial Intelligence in Dynamics 365
  • · Advanced Customization and Development
  • · Extending CRM Capabilities
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  • · Real-World Application Project
  • · Review and Examination Tips
  • · Dynamics 365 Certification Preparation
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MS Dynamics 365 Sales & Marketing Corporate Training in Oakland Certification

Multisoft Virtual Academy provides a globally recognized training certificate to the participants, after successful completion of a training program. The training certificates are recognized and accepted across the world.

Multisoft Virtual Academy's training certificate comes with lifetime validity.

Aspirants can directly enroll for the desired course from the Book Now Button in the course page. You can also connect on Whatsapp at +91 8130666206 to talk with a training advisor. Multisoft Virtual Academy also offers customized training programs on a wide range of domains and skills.

All training programs offered by Multisoft Virtual Academy are delivered by certified industry experts, who have years of experience in the relevant domains. Multisoft Global Subject Matter Experts impart knowledge on a wide variety of training courses through one –on-one and corporate training sessions.

Multisoft Virtual Academy training certification can help participants stand out in the competitive job market. Since the training certificates are internationally accepted, participants can showcase their skills and knowledge to employers across the world.

Multisoft Corporate Training Features

Outcome centric learning solutions to meet changing skill-demand of your organization

Wide variety of trainings to suit business skill demands

360° learning solution with lifetime access to e-learning materials

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Customized trainings to understand specific project requirements

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Free Microsoft Dynamics 365 CRM: Sales and Marketing Assessment

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