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Duration

24 Hrs.

Experience & Certified

Trainers

Type of Batch

WeekEnd/WeekDay

Program Formate

Online

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ServiceNow ITOM Course Syllabus

Curriculum Designed by Experts

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ServiceNow ITOM (Information Technology and Operations Management) enables organizations to efficiently manage all the IT services and components and boost IT operations performance and efficiency. In ServiceNow ITOM Training Certification Course from Multisoft Virtual Academy, participants will learn how to develop a cohesive system to manage all the IT components and use event management segment to monitor the tools. The training course includes topics such as ServiceNow Discovery for Configuration Management, Exploring Service Mapping, Cloud Management and CMDB. Here, you will learn the fundamental concepts such as dependency views, MID server architecture, event mapping and orchestration.

  • Overview of ServiceNow ITOM
  • Dependency Views
  • Content Management
  • MID Server
  • Orchestration, Event Mapping, and Service
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  • MID Server Architecture
  • Installation, Configuration, and Set up
  • MID Server Connection Parameters
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  • Set up and Configure ServiceNow Discovery
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  • Configuring and Setting Event Management
  • Properties Setup and Event Sources
  • Event Mapping Filters and Rules
  • Creating Event Field Mappings
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  • Introduction to Dependency Views
  • Creating and Handling Dependency Views
  • Loading and Saving Dependency Views
  • Incorporating the Service Catalogs with cloud
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  • Active Directory Orchestration
  • Activating the Plugins
  • Create Service Catalogue with Orchestration
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  • Service Mapping Plugin Installation
  • Service Mapping Customization
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  • Data Integrations with several cloud providers
  • Amazon AWS Cloud Configuration
  • Finding the AWS Resources
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  • Overview of CMDB
  • Advantages of using CMDB
  • How CMDB is utilized in Platform
  • Overview of IRE 
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ServiceNow ITOM Corporate Training in Los Angeles Certification

Multisoft Virtual Academy provides a globally recognized training certificate to the participants, after successful completion of a training program. The training certificates are recognized and accepted across the world.

Multisoft Virtual Academy's training certificate comes with lifetime validity.

Aspirants can directly enroll for the desired course from the Book Now Button in the course page. You can also connect on Whatsapp at +91 8130666206 to talk with a training advisor. Multisoft Virtual Academy also offers customized training programs on a wide range of domains and skills.

All training programs offered by Multisoft Virtual Academy are delivered by certified industry experts, who have years of experience in the relevant domains. Multisoft Global Subject Matter Experts impart knowledge on a wide variety of training courses through one –on-one and corporate training sessions.

Multisoft Virtual Academy training certification can help participants stand out in the competitive job market. Since the training certificates are internationally accepted, participants can showcase their skills and knowledge to employers across the world.

Multisoft Corporate Training Features

Outcome centric learning solutions to meet changing skill-demand of your organization

Wide variety of trainings to suit business skill demands

360° learning solution with lifetime access to e-learning materials

Choose topics, schedule and even a subject matter expert

Skilled professionals with relevant industry experience

Customized trainings to understand specific project requirements

Check performance progress and identify areas for development

Free ServiceNow ITOM Assessment

Right from the beginning of learning journey to the end and beyond, we offer continuous assessment feature to evaluate progress and performance of the workforce.

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