| 02 May 2026 | 16 | 06:00 PM - 09:00 PM | Sat, Sun | |
| 03 May 2026 | 16 | 06:00 PM - 09:00 PM | Sat, Sun | |
| 09 May 2026 | 16 | 06:00 PM - 09:00 PM | Sat, Sun | |
| 10 May 2026 | 16 | 06:00 PM - 09:00 PM | Sat, Sun |
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81057AE: Agent Enablement in Microsoft Dynamics 365 for Customer Service training imparts intelligence on the powerful Customer Service functionality capabilities that a customer service agent can utilize within Microsoft Dynamics 365. Through this Agent Enablement in Microsoft Dynamics training, the candidates would learn about handling customer’s complaints and resolving cost effectively, and provides insight on managing all related correspondence, documents, contacts and conversations.
Moreover, this training helps the candidates in improving their insight on Service Level Agreements, Entitlements, and Queue Management along with analyzing abilities using the relationship insights related to case management and quicker resolution times. As a quality customer service is the base of any organization, this training helps the candidates in the up-lifting their career graph in the relevant field.
Build strong Agent Enablement in Microsoft Dynamics 365 skills under expert trainers with 18+ years of industry experience, focusing on real-time project handling, integrations, and financial system implementations.
Our Agent Enablement in Microsoft Dynamics 365 trainers bring over 18+ years of hands-on industry experience.
Our Agent Enablement in Microsoft Dynamics 365 trainers have trained over 2829+ students in real-world cloud courses
Gain practical knowledge through live projects guided by industry-certified trainers.
Experience practical training through real-world scenarios, case studies & industry assignments.
Get expert guidance to prepare, practice, and successfully clear certification exams.
Ability to tailor course content based on learner requirements and industry needs.
✔Build strong fundamentals through a structured curriculum aligned with real-world project requirements and current industry standards.
✔ Develop job-ready skills by working on real-time projects, case studies, and practical assignments using Primavera P6 tools.
✔ Create a strong professional profile with optimized resume, project showcase, and skills presentation aligned with industry expectations.
✔ Gain practical understanding of project workflows, planning strategies, and execution approaches used across real industry environments.
✔ Validate your expertise with a globally recognized certification that enhances credibility and improves your professional career opportunities.
✔ Unlock better career opportunities by gaining in-demand skills that align with evolving industry trends and global job requirements.