New Year Offer - Flat 15% Off + 20% Cashback | OFFER ENDING IN :

81057AE: Agent Enablement in Microsoft Dynamics 365 for Customer Service Online Training

899 Learners

Add to Wishlist

Agent Enablement in Microsoft Dynamics 365 for Customer Service training imparts intelligence on the powerful Customer Service functionality capabilities that a customer service agent can utilize within Microsoft Dynamics 365.

partner image Guarantee image

Ready to Up-Skill yourself !

Share your details for best career advice.

Instructor-led Training Live Online Classes

Select It Start Date No. of Hrs Time (IST) Day  
10 Dec 2022 16 06:00 PM - 09:00 PM Sat, Sun
24 Dec 2022 16 06:00 PM - 09:00 PM Sat, Sun
07 Jan 2023 16 06:00 PM - 09:00 PM Sat, Sun
21 Jan 2023 16 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 250

Book Now
schedule

Schedule does not suit you?

one to one

Want to take one-on-one training?

Instructor-Led Online Training

  • 16 Hrs Training
  • Training Certificate
  • Learning Access
  • Certified Trainer
  • Recorded Session Videos

Course Price At

$ 250

Enroll Now

Agent Enablement in Microsoft Dynamics 365 Training Course Overview

81057AE: Agent Enablement in Microsoft Dynamics 365 for Customer Service training imparts intelligence on the powerful Customer Service functionality capabilities that a customer service agent can utilize within Microsoft Dynamics 365. Through this Agent Enablement in Microsoft Dynamics training, the candidates would learn about handling customer’s complaints and resolving cost effectively, and provides insight on managing all related correspondence, documents, contacts and conversations.

Moreover, this training helps the candidates in improving their insight on Service Level Agreements, Entitlements, and Queue Management along with analyzing abilities using the relationship insights related to case management and quicker resolution times. As a quality customer service is the base of any organization, this training helps the candidates in the up-lifting their career graph in the relevant field.

Agent Enablement in Microsoft Dynamics 365 Training Course Content

  • Introduction to service Module
  • Case Management
  • Service Level Agreements
  • Entitlements
  • Queue Management

Target Audience

Agent Enablement in Microsoft Dynamics 365 Training Course Completion Certificate

Stand out from the crowd!!

Multisoft Virtual Academy provides certificates of completion to all the aspirants on successful completion of the program.

These digital credentials will allow trained professionals to present a globally-recognized record of their learning to anyone, at any time.

Multisoft Training Completion Certificate Features :
  • Globally recognized certificate with the complete name of the candidate & Multisoft Virtual Academy logo
  • Clear specification of Course ID & Course Name
  • Certificate with Date of Issuance
  • Unique certificate ID
certificate-sample

Agent Enablement in Microsoft Dynamics 365 Corporate Training Certification

Invest in the future of your company to increase the skill set of your workforce and inspire loyalty. Multisoft Virtual Academy provides meaningful and best in class corporate trainings to your employees. Our training programs are designed by global subject matter experts and highly skilled instructional designers, offering highest quality learning solutions to drive productivity throughout your business.

Learn from the experts

Tailored Corporate Training

Customize your training and development processes to the unique skills and traits of your employees. You can entirely customize a training program, from schedule, to duration and course material to choosing a certified global subject matter expert.

Learn from the experts

Global Subject Matter Experts

We have a panel of highly skilled global subject matter experts with relevant industry experience. Our trainers work alongside the client to help them achieve their learning and skill development goals.

Learn from the experts

Project Based Training

Get hands-on experience and knowledge to understand client’s project requirement. Our global subject matter experts will teach you how to execute project with real-life examples & scenarios.

Learn from the experts

Comprehensive Learning Solution

Enhance employees’ performance and credibility with our 360º learning solutions. Avail lifetime access to e-learning material and recorded training session videos. Check learning and performance progress in real-time with our skill analysis tools.

Related Courses

What Attendees Are Saying

A

" Great experience of learning R .Thank you Abhay for starting the course from scratch and explaining everything with patience."

- Apoorva Mishra
M

" It's a very nice experience to have GoLang training with Gaurav Gupta. The course material and the way of guiding us is very good."

- Mukteshwar Pandey
F

"Training sessions were very useful with practical example and it was overall a great learning experience. Thank you Multisoft."

- Faheem Khan
R

"It has been a very great experience with Diwakar. Training was extremely helpful. A very big thanks to you. Thank you Multisoft."

- Roopali Garg
S

"Agile Training session were very useful. Especially the way of teaching and the practice session. Thank you Multisoft Virtual Academy"

- Sruthi kruthi
G

"Great learning and experience on Golang training by Gaurav Gupta, cover all the topics and demonstrate the implementation."

- Gourav Prajapati
V

"Attended a virtual training 'Data Modelling with Python'. It was a great learning experience and was able to learn a lot of new concepts."

- Vyom Kharbanda
J

"Training sessions were very useful. Especially the demo shown during the practical sessions made our hands on training easier."

- Jupiter Jones
A

"VBA training provided by Naveen Mishra was very good and useful. He has in-depth knowledge of his subject. Thankyou Multisoft"

- Atif Ali Khan
whatsapp chat

+91 8130666206

Available 24x7 for your queries