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BMC CMDB Administration Training

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Advance your ITSM expertise with BMC CMDB Administration Training by Multisoft Virtual Academy. Learn to configure, manage, and maintain BMC’s Configuration Management Database with hands-on projects. Perfect for IT professionals aiming to enhance service delivery, data integrity, and infrastructure visibility through CMDB best practices and expert guidance.

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Instructor-led Training Live Online Classes

Suitable batches for you

31 May 2025 24 06:00 PM - 09:00 PM Sat, Sun
01 Jun 2025 24 06:00 PM - 09:00 PM Sat, Sun
07 Jun 2025 24 06:00 PM - 09:00 PM Sat, Sun
08 Jun 2025 24 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 550

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Instructor-led Training Live Online Classes

31 May 2025 24 06:00 PM - 09:00 PM Sat, Sun
01 Jun 2025 24 06:00 PM - 09:00 PM Sat, Sun
07 Jun 2025 24 06:00 PM - 09:00 PM Sat, Sun
08 Jun 2025 24 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 550

Enroll Now
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Online Self Learning Courses are designed for self-directed training, allowing participants to begin at their convenience with structured training and review exercises to reinforce learning. You’ll learn through videos, PPTs and complete assignments, projects and other activities designed to enhance learning outcomes, all at times that are most convenient to you.

Course Price At

$ 550

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Instructor-Led Online Training Parameters

Course Highlights

  • Duration: 24 Hrs
  • Subject Matter Expert
  • After Training Support
  • Lifetime E-Learning Access
  • Recorded Sessions
  • Free Online Assessments
BMC CMDB Administration Training Course Syllabus

Curriculum Designed by Experts

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The BMC CMDB Administration Training by Multisoft Virtual Academy is designed to equip IT professionals with comprehensive knowledge and practical skills in managing the BMC Configuration Management Database (CMDB). This course covers key aspects of CMDB administration, including data model understanding, integration, reconciliation, normalization, and data population. Participants will gain expertise in configuring the CMDB to align with organizational needs and ITIL-based service management processes. With a focus on real-world scenarios, the training introduces learners to best practices for maintaining data integrity, setting up data sources, and customizing classes and attributes. Additionally, the course provides deep insights into service modeling, impact relationships, and the effective use of Atrium Integrator for data import and synchronization. Whether you're an ITSM professional, system administrator, or BMC Remedy user looking to enhance your CMDB skills, this course offers flexible online learning supported by expert trainers. By the end of the program, learners will be confident in handling day-to-day administration tasks, optimizing configuration items (CIs), and ensuring high-quality, reliable data across IT operations.

Earn a certification that validates your CMDB expertise and accelerates your career in enterprise IT service management and infrastructure support. Enroll today with Multisoft Virtual Academy!

BMC CMDB Administration Training is a specialized program that teaches IT professionals how to configure, manage, and maintain the BMC Configuration Management Database (CMDB). It covers data modeling, reconciliation, integration, and best practices for accurate configuration item (CI) management. This training enhances ITSM efficiency by ensuring reliable, up-to-date configuration data across the enterprise.

  • Introduction to BMC CMDB 
  • BMC Helix CMDB architecture 
  • Basics of BMC Helix CMDB 
  • Key roles and responsibilities 
  • Overview of the Common Data Model 
  • The concept of CIs 
  • Different consumers of BMC Helix CMDB data 
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  • Accessing BMC Helix CMDB 
  • Navigating the BMC Helix CMDB Dashboard 
  • Searching and viewing CIs in the CMDB portal 
  • Creating a graph query 
  • Filtering CIs 
  • BMC Helix CMDB Dashboard features 
  • Creating and editing CIs 
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  • Introduction to Common Data Model (CDM) 
  • The relationships in the CDM 
  • Documentation and tools for researching the CDM 
  • Basics of BMC_BaseElement and BMC_Relationship classes 
  • Most commonly used classes of BMC_BaseElement Subclasses 
  • Purpose of BMC_BaseRelationship and its individual subclasses
  • Navigate the Class Manager 
  • Viewing a class and a relationship class 
  • Creating and modifying a class 
  • Auditing overview 
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  • Process to load data into BMC Helix CMDB 
  • Concept of Datasets 
  • Importing data using the Atrium Integrator 
  • Importing data using Atrium Integrator Spoon. 
  • Importing data using the Data Management console 
  • Importing data using cmdbdriver Program 
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  • Purpose of the Product Catalog 
  • How the Product Catalog supports multitenancy 
  • How the Product Catalog helps the BMC Helix CMDB to normalize data 
  • The role of the Normalization engine 
  • Normalization modes and process 
  • Normalization statuses 
  • How the normalization works with the BMC Helix CMDB to reconcile data 
  • Creating a normalization job 
  • Monitoring a normalization job 
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  • The purpose of reconciling CMDB data 
  • The structure of a reconciliation job 
  • BMC tools to reconcile the BMC Helix CMDB data 
  • How the reconciliation engine works with the BMC Helix CMDB to reconcile data 
  • Creating a reconciliation job 
  • Additional reconciliation activities 
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  • The concepts and methods of federation 
  • Identifying when to use the launch and retrieve method
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BMC CMDB Administration Training Description

  • Understand the core architecture and components of BMC CMDB.
  • Configure and customize classes, attributes, and relationships.
  • Perform data modeling to align with organizational structure and needs.
  • Import and normalize data using Atrium Integrator and Data Import tools.
  • Set up and manage reconciliation rules to maintain data consistency.
  • Integrate CMDB with other BMC and third-party ITSM tools.
  • Monitor and troubleshoot CMDB issues effectively.
  • Implement best practices for data governance and lifecycle management.
  • Maintain the accuracy and integrity of configuration items (CIs).

  • CMDB Administrators
  • Configuration Managers
  • ITSM Professionals
  • System Administrators
  • IT Operations Managers
  • Service Desk Professionals
  • IT Infrastructure Managers
  • Technical Support Engineers
  • BMC Remedy Administrators
  • IT Consultants and Implementers

  • Basic understanding of IT Service Management (ITSM) concepts
  • Familiarity with Configuration Management principles (ITIL preferred)
  • Knowledge of BMC Remedy or BMC Helix platforms

BMC CMDB Administration Training Certification

Multisoft Virtual Academy provides a globally recognized training certificate to the participants, after successful completion of a training program. The training certificates are recognized and accepted across the world.

Multisoft Virtual Academy's training certificate comes with lifetime validity.

Aspirants can directly enroll for the desired course from the Book Now Button in the course page. You can also connect on Whatsapp at +91 8130666206 to talk with a training advisor. Multisoft Virtual Academy also offers customized training programs on a wide range of domains and skills.

All training programs offered by Multisoft Virtual Academy are delivered by certified industry experts, who have years of experience in the relevant domains. Multisoft Global Subject Matter Experts impart knowledge on a wide variety of training courses through one –on-one and corporate training sessions.

Multisoft Virtual Academy training certification can help participants stand out in the competitive job market. Since the training certificates are internationally accepted, participants can showcase their skills and knowledge to employers across the world.

BMC CMDB Administration Corporate Training Certification

Interactive Virtual Training

Interactive Virtual Training

  • Global Subject Matter Experts
  • Step-by –Step Learning Approach
  • Instant Doubt Clearing
Lifetime Access

Lifetime Access

  • Lifetime E-learning Access
  • Recorded Training Session Videos
  • Free Access to Practice Tests
24x7 Assistance

24x7 Assistance

  • Help Desk Support
  • Doubt Resolution in Real-time
  • After Training Support
Hands on Experience

Hands on Experience

  • Project Based Learning
  • Learning based on real-life examples
  • Assignments and Practice Tests
Globally Recognized Training Certificate

Globally Recognized Certificate

  • Multisoft Training Certificate
  • Globally Recognized and Accepted
  • Lifetime Validity

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BMC CMDB Administration Training FAQ's

Yes, the training includes real-time lab sessions and practical assignments to help you gain hands-on experience with BMC CMDB tools.

Yes, the training aligns with ITIL-based configuration management best practices to support service management goals.

Yes, participants will receive a certificate of completion from Multisoft Virtual Academy upon successfully finishing the course.

Yes, learners will have access to the course material and session recordings for future reference.

To contact Multisoft Virtual Academy you can mail us on enquiry@multisoftvirtualacademy.com or can call for course enquiry on this number  +91 8130666206

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