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Salesforce Agentforce Training in Saudi Arabia

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Master Salesforce Agentforce with our expert-led training in Saudi Arabia. Multisoft Virtual Academy offers interactive online sessions, hands-on learning, and globally recognized certification. Gain in-demand CRM skills to enhance your career prospects and stand out in the competitive job market. Enroll today and start your journey to success!

Duration

24Hrs.

Experience & Certified

Trainers

Type of Batch

WeekEnd/WeekDay

Program Formate

Online

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Instructor-led Training Live Online Classes

Suitable batches for you

	30 Aug 2025	24	06:00 PM - 09:00 PM	Sat, Sun
	31 Aug 2025	24	06:00 PM - 09:00 PM	Sat, Sun

Course Price At

$ 550

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Instructor-led Training Live Online Classes

	30 Aug 2025	24	06:00 PM - 09:00 PM	Sat, Sun
	31 Aug 2025	24	06:00 PM - 09:00 PM	Sat, Sun

Course Price At

$ 550

Enroll Now

Secure Transaction

Online Self Learning Courses are designed for self-directed training, allowing participants to begin at their convenience with structured training and review exercises to reinforce learning. You’ll learn through videos, PPTs and complete assignments, projects and other activities designed to enhance learning outcomes, all at times that are most convenient to you.

Course Price At

$ 550

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Salesforce Agentforce Training in Saudi Arabia Course Syllabus

Curriculum Designed by Experts

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Salesforce Agentforce Training is a specialized program designed to equip professionals with the skills to manage customer interactions efficiently using Salesforce Agentforce. It covers case management, workflow automation, AI-powered assistance, and real-time analytics. This training enhances customer service efficiency, optimizes workflows, and boosts productivity, making it ideal for Salesforce administrators, customer service representatives, and CRM professionals.

Overview
Self-Service Workshop Setup
Guided Workshop Setup

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Overview
Ingest Contacts using the CRM Connector
Create an Amazon S3 Connection
Ingest Guests from Amazon S3
Ingest Reservations from Amazon S3
Create a Unified Profile
Access Unified Data from Salesforce
Enhance Data with Calculated Insights
Access Calculated Insight from Salesforce
Analyze Data Cloud Data in Salesforce Reports
Query Data Cloud Data in a Flow
Access Data Cloud with SOQL

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Overview
Create a Field Generation template
Create another Field Generation template
Create a Sales Email Template
Create a Flex Template
Ground a Prompt with Data Cloud

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Overview
Get Started with Agentforce Agents
Extend Agents with Flow Actions
Extend Agents with Flow Actions - Part 2
Extend Agents with Apex Actions
Extend Agents with Prompt Template Actions
Extend Agents with MuleSoft

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Overview
Create a new Service Agent
Configure a Service Deployment
Distribute a Service Agent
Extending a Service Agent with Heroku

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Overview
Ingest Unstructured Data
Ground a Prompt with Einstein Search
Power Agents with Unstructured Data

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Overview
Create an Advanced Prompt Template and Invoke it with Apex & LWC
Invoke a Prompt Template using the REST API

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Salesforce Agentforce Training in Saudi Arabia Description

Understand the core functionalities and benefits of Salesforce Agentforce.
Configure and customize Agentforce to meet business-specific customer service needs.
Manage customer cases efficiently using case management tools and automated workflows.
Utilize AI-powered assistance for improved response time and decision-making.
Automate repetitive tasks and enhance workflow efficiency.
Integrate Agentforce with Salesforce Service Cloud and other Salesforce products.
Leverage real-time analytics and reporting for data-driven decision-making.

Salesforce Administrators
CRM Professionals
Support Desk Managers
Technical Support Specialists
Salesforce Developers
Customer Experience Managers
Business Analysts
IT Professionals managing CRM systems
Anyone looking to enhance their Salesforce customer service skills

Basic understanding of Salesforce CRM concepts
Familiarity with customer service workflows and case management
Knowledge of Salesforce Service Cloud

Salesforce Agentforce Training in Saudi Arabia Certification

Multisoft Virtual Academy provides a globally recognized training certificate to the participants, after successful completion of a training program. The training certificates are recognized and accepted across the world.

Multisoft Virtual Academy's training certificate comes with lifetime validity.

Aspirants can directly enroll for the desired course from the Book Now Button in the course page. You can also connect on Whatsapp at +91 8130666206 to talk with a training advisor. Multisoft Virtual Academy also offers customized training programs on a wide range of domains and skills.

All training programs offered by Multisoft Virtual Academy are delivered by certified industry experts, who have years of experience in the relevant domains. Multisoft Global Subject Matter Experts impart knowledge on a wide variety of training courses through one –on-one and corporate training sessions.

Multisoft Virtual Academy training certification can help participants stand out in the competitive job market. Since the training certificates are internationally accepted, participants can showcase their skills and knowledge to employers across the world.

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Salesforce Agentforce in Saudi Arabia Corporate Training Certification

Interactive Virtual Training

Global Subject Matter Experts
Step-by –Step Learning Approach
Instant Doubt Clearing

Lifetime Access

Lifetime E-learning Access
Recorded Training Session Videos
Free Access to Practice Tests

24x7 Assistance

Help Desk Support
Doubt Resolution in Real-time
After Training Support

Hands on Experience

Project Based Learning
Learning based on real-life examples
Assignments and Practice Tests

Globally Recognized Certificate

Multisoft Training Certificate
Globally Recognized and Accepted
Lifetime Validity

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Salesforce Agentforce Training in Saudi Arabia FAQ's

Yes, upon successful completion, you will receive a certification from Multisoft Virtual Academy, validating your expertise in Salesforce Agentforce.

The training is available in online, instructor-led, and corporate training formats, providing flexibility for learners.

Yes, the course includes practical exercises, real-world scenarios, and interactive sessions to help you gain hands-on experience.

This training enhances your expertise in Salesforce customer service solutions, increasing your job prospects and career growth opportunities in CRM and customer support roles.

To contact Multisoft Virtual Academy you can mail us on enquiry@multisoftvirtualacademy.com or can call for course enquiry on this number +91 8130666206