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ITIL® Intermediate Service Strategy (SS) Training Certification Course

The ITIL, currently in its third version, is one of the world™s most extensively used IT service management frameworks. It defines best practices for the service industry. ITIL Service training Lifecycle category of the ITIL® Intermediate level comprises of Service Strategy (SS) module as one of its qualifications.

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Instructor-led Training Live Online Classes

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10 Jun 2023 16 06:00 PM - 09:00 PM Sat, Sun
17 Jun 2023 16 06:00 PM - 09:00 PM Sat, Sun
24 Jun 2023 16 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 425

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Instructor-led Training Live Online Classes

10 Jun 2023 16 06:00 PM - 09:00 PM Sat, Sun
17 Jun 2023 16 06:00 PM - 09:00 PM Sat, Sun
24 Jun 2023 16 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 425

Enroll Now
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Online Self Learning Courses are designed for self-directed training, allowing participants to begin at their convenience with structured training and review exercises to reinforce learning. You’ll learn through videos, PPTs and complete assignments, projects and other activities designed to enhance learning outcomes, all at times that are most convenient to you.

Course Price At

$ 425

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Instructor-Led Online Training Parameters

Course Highlights

  • 16 Hrs Training
  • 2 Mock Tests
  • Experienced Trainer
  • Exam Preparation Tips
  • 24x7 e-Learning Access
  • Training Certificate

ITIL Intermediate Service Strategy (SS) Training Course Overview

ITIL®, currently in its third version, is one of the world™s most extensively used IT service management frameworks. It defines best practices for the service industry. ITIL® Service Lifecycle category of the ITIL® Intermediate level comprises of Service Strategy (SS) module as one of its qualifications. This module enriches individuals with the skills of designing, developing, and implementing service provider strategy in line with the approach followed by organizations globally.

Multisoft Virtual Academy's ITIL® Intermediate Service Strategy training focuses on the significance of adopting Service Strategy techniques and principles within the IT service lifecycle. This in turn allows individuals to identify the success and risk factors associated with IT services.

The ITIL® Intermediate Service Strategy module is worth three credits that further help to qualify for advanced levels, including™ Managing Across the Lifecycle™. Also, the Service Strategy module is one of the prerequisites for individuals aiming for the ITIL® Expert and Master levels in IT Service Management.

At the end of the training you will be competent in the following skills:

  • Understanding the purpose, objective, scope of service strategy
  • Identify the appropriate service strategy principle based on the scenario and defining the strategy to implement it
  • Define the way how the crafted strategy will interface with other phases of the service lifecycle
  • Define Governance framework and relate service strategy with it
  • Describe the role of service owner and BR manager
  • Considering the technological aspect including service automation and interfaces
  • Identify success factors and risks factors in the implementation and improvisation of service strategy

ITIL Intermediate Service Strategy (SS) Training Course Content

  • Introduction to Service Strategy
  • Service Management as a Practice
  • Service Strategy Principles
  • Service Strategy Processes
  • Governance
  • Organizing for Service Strategy
  • Technology Considerations
  • Implementing Service Strategy
  • Service Strategy Challenges, Critical Success Factors and Risks
  • Exam Preparation

ITIL Intermediate Service Strategy (SS) Training Course Prerequisite

  • While there is no formal prerequisite for this training, however candidates with a strong interest in Service Strategy phase of Service Lifecycle module are the ideal participants for this course.
  • For writing the ITIL® Service Strategy Certification exam the candidate must have 5 to 7 years of working experience and hold ITIL® v3 Foundation level certificate.

Target Audience

ITIL® Service Strategy training is beneficial for the professionals from the following domains:
  • IT management
  • IT Finance management
  • Demand Management
  • Supplier Relationship management
  • Service Portfolio Management
  • Strategy makers
  • Service designers

ITIL Intermediate Service Strategy (SS) Training Certification

Multisoft Virtual Academy provides a globally recognized training certificate to the participants, after successful completion of a training program. The training certificates are recognized and accepted across the world.

Multisoft Virtual Academy's training certificate comes with lifetime validity.

Aspirants can directly enroll for the desired course from the Book Now Button in the course page. You can also connect on Whatsapp at +91 8130666206 to talk with a training advisor. Multisoft Virtual Academy also offers customized training programs on a wide range of domains and skills.

All training programs offered by Multisoft Virtual Academy are delivered by certified industry experts, who have years of experience in the relevant domains. Multisoft Global Subject Matter Experts impart knowledge on a wide variety of training courses through one –on-one and corporate training sessions.

Multisoft Virtual Academy training certification can help participants stand out in the competitive job market. Since the training certificates are internationally accepted, participants can showcase their skills and knowledge to employers across the world.

ITIL Intermediate Service Strategy (SS) Corporate Training Certification

Interactive Virtual Training

Interactive Virtual Training

  • Global Subject Matter Experts
  • Step-by –Step Learning Approach
  • Instant Doubt Clearing
Lifetime Access

Lifetime Access

  • Lifetime E-learning Access
  • Recorded Training Session Videos
  • Free Access to Practice Tests
24x7 Assistance

24x7 Assistance

  • Help Desk Support
  • Doubt Resolution in Real-time
  • After Training Support
Hands on Experience

Hands on Experience

  • Project Based Learning
  • Learning based on real-life examples
  • Assignments and Practice Tests
Globally Recognized Training Certificate

Globally Recognized Certificate

  • Multisoft Training Certificate
  • Globally Recognized and Accepted
  • Lifetime Validity

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