Get in-depth knowledge of ITIL® 4 and effectively prepare for this certification exam
Instructor-Led Online Training
| Start Date | End Date | No. of Hrs | Time (IST) | Day | |
|---|---|---|---|---|---|
| 26 Oct 2019 | 09 Nov 2019 | 16 | 06:00 PM - 09:00 PM | Sat, Sun | |
| 09 Nov 2019 | 23 Nov 2019 | 16 | 06:00 PM - 09:00 PM | Sat, Sun | |
| 23 Nov 2019 | 07 Dec 2019 | 16 | 06:00 PM - 09:00 PM | Sat, Sun | |
| 07 Dec 2019 | 21 Dec 2019 | 16 | 06:00 PM - 09:00 PM | Sat, Sun | |
Schedule does not suit you, contact us now! | Want to take one-on-one training, contact us now! |
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ITIL® is the world’s most renowned framework for IT Service Management (ITSM). ITIL® 4 is the latest version of the ITIL® framework that offers a modernized and community-driven approach. ITIL® 4 provides the users with comprehensive guidance for the effective management of information technology in the modern service economy. It offers to the users a myriad of new ITSM tools, along with a renewed focus on the latest best-practices for ITSM and integration with other popular standards, including Lean, Agile, and DevOps. Some shortcomings of the previous version have also been addressed in this latest version of ITIL®.
The ITIL® 4 Foundation online training course offered by Multisoft Virtual Academy will make you grasp the dimensions, guiding principles, and practices of ITIL® 4. It will also help you comprehend the end-to-end IT/digital operating model of this framework for the creation, delivery, and constant improvement of tech-enabled products and services. Moreover, with this course you will get free access to the official AXELOS ITIL® Foundation Guidance e-book, which will facilitate revising the important topics learned by you as you prepare for the certification exam; it will also serve as a reference guide for you and your organization as you initiate your ITIL® 4 adoption.
Upon the completion of this course, you will be able to:
Detailed Course Topics
There is no defined prerequisite for the ITIL® 4 Foundation certification course, but rather it itself serves as a prerequisite for the further ITIL® certifications.
After attending the ITIL® 4 Foundation Online Certification training with Multisoft Virtual Academy, the training participants will earn 16 PDUs, which make them eligible for taking the ITIL® Foundation certification exam.
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Excellent training, make focused on clear understanding to the students, I thoroughly enjoyed the training.
Lalit Bhatt, India
The trainer is very good with both theoretical and practical aspects of the Subject and able to clearing the Individual doubts.
Rajeev Mittal, India
The compilation of the knowledge of ITIL foundation is very appreciable and the teaching environment is also supportive. The trainer provided a good understanding in the ITIL foundation online training and answered the questions aptly.
Davinder Singh , India
The knowledge about the course and ITIL online training was great and I felt the sessions were very interactive. The content is also very good.
Mukesh Kumar, India
The training is ITIL foundation online training is very helpful and informative.
Ravi Bhardwaj, India
The training was compelling in a variety of formal and casual presentation by giving real time examples. The Trainer has effectively communicated, both inside and outside the ITIL foundation point and on complex topics. I might want to thank the whole MVA group for the support and help amid ITIL foundation training sessions.
Thank you Multisoft !!!
GILLES NGOH NKELLE, CANADA
Choosing Multisoft for ITIL Foundation was really worth, because all the teaching and non teaching staffs were very cooperative and helped the candidates in learning the subject matter in a friendly manner. All the fundamental concepts and terminology of ITIL Service Lifecycle were taught very efficiently by the trainer; the techniques of today’s business requirement have been introduced and explained efficiently and the result amazingly shown in their performance in the workplace after getting trained. We are really thankful to the entire team for completing the training on time and providing intelligence by going out of the box. Wishing Best Wishes to Multisoft.
Spice Digital,
I am happy to have been part of this training. It has helped me build my capacity in the processes of ITIL Foundation in my day to day work as an IT Service Desk support staff and supervisor. Thank you very much, Multisoft Team. I am also very thankful to my trainer, Mr. Deepak Suri, whose teachings helped me grasp the basic techniques. I would be happy to recommend Multisoft to my colleagues and friends for any of their future training needs.
Salamatu Sia Tamba, Sierra Leone
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