Share your details for best career advice.
Online Self Learning Courses are designed for self-directed training, allowing participants to begin at their convenience with structured training and review exercises to reinforce learning. You’ll learn through videos, PPTs and complete assignments, projects and other activities designed to enhance learning outcomes, all at times that are most convenient to you.
The ITIL® 4 Specialist: Create, Deliver and Support (CDS) Training is designed to help the IT Service Management Professionals, Service & Support Analysts, Service Level Management Managers, Service Desk Managers, Project Managers, and IT Infrastructure & Support Managers/Directors. It is ideal to teach the techniques of managing IT teams, improving existing processes, optimizing value streams and workflows, and aligning digital services with business strategy.
Multisoft Virtual Academy has designed this 36-hour course to give overall knowledge of Value Stream, Value Stream for User Support, Organization and Culture, Prioritize and Manage Work, Information Technology to Create, Deliver and Support Service, and Commercial and Sourcing Considerations. To pursue this Instructor-led Online Training, you need to have earned ITIL® 4 Foundation training. It comes with digital learning materials, module-wise assessments, and a training completion certificate.
In its successful completion, the aspirants will learn:
ITIL® 4 Specialist: Create, Deliver and Support (CDS) Online Training insists the aspirants to have earned ITIL® 4 Foundation training.
Like what you hear from our learners?