ServiceNow CIS-ITSM Training

The ServiceNow CIS-ITSM Training by Multisoft Virtual Academy is a comprehensive program designed for IT professionals seeking to master IT Service Management (ITSM) using the ServiceNow platform. This course provides a deep understanding of core ITSM concepts, processes, and workflows, helping participants streamline IT operations and deliver efficient services. Through hands-on practical sessions, learners gain expertise in configuring and managing ServiceNow modules, including Incident, Problem, Change, Knowledge, and Service Catalog management. The training emphasizes automation, process optimization, and real-world application, ensuring participants can effectively manage IT services in their organizations. Designed for both beginners and experienced IT professionals, the program also prepares candidates for the Certified Implementation Specialist (CIS) – ITSM exam, boosting professional credibility and career growth. By the end of the course, participants will be able to configure ITSM applications, implement best practices, and contribute to organizational efficiency.

With expert instructors, interactive labs, and real-world scenarios, Multisoft’s ServiceNow CIS-ITSM Training ensures learners develop the skills required to enhance IT service delivery, improve productivity, and advance their careers. Whether you aim to become a ServiceNow administrator, IT consultant, or IT service manager, this training equips you with the knowledge and confidence to succeed in the evolving IT landscape.