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BMC Helix CMDB Administration Corporate Training
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Curriculum Designed by Experts
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BMC Helix CMDB Administration Corporate Training empowers IT professionals to efficiently manage and maintain configuration data. This course covers CMDB architecture, reconciliation, normalization, and integration with other BMC tools. Learn best practices to optimize performance, ensure data accuracy, and improve IT service management. Delivered by industry experts, the program combines real-world scenarios, hands-on labs, and flexible learning options to meet corporate skill development goals effectively.
BMC Helix CMDB – Administration Training is a specialized program that teaches professionals how to configure, manage, and optimize the BMC Helix Configuration Management Database (CMDB). The training covers CI management, data modeling, reconciliation, normalization, and integrations with ITSM tools. It equips administrators and ITSM consultants with the skills to maintain data accuracy, improve IT service visibility, and support business-driven decision-making through efficient CMDB operations.
- Define CMDB
- BMC CMDB end to end structure
- Success criteria for your CMDB
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- BMC CMDB Portal
- Using Quick Search and Advanced Search features
- Creating Filters in the new CMDB User Interface
- Using Query Builder
- Creating Filters
- Creating and Modifying CIs
- Creating and Modifying relationships
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- Searching in Smart IT Asset Console
- Creating Cis in Smart IT
- Searching in the Mid-Tier Asset Console
- Using the Data from Search Results
- Managing My Searches
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- ITSM Introduction
- Incidents in Smart IT
- Change Requests in Smart IT
- Relate CIs and Services to Change
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- BMC CMDB Data Flow
- Common Data Model
- Review CDM, inheritance, superclass, and subclass
- Class Manager
- Migrating the CMDB Common Data Model (CDM) Definitions from Test to Production
- Creating new classes and attributes
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- Permissions for BMC Atrium CMDB Data Consumers
- CMDB Permissions at the AR System Level
- Accessing the new CMDB User Interface
- Restricting Access to Data
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- Explain datasets
- Dataset Configuration Console
- Importing BMC Discovery Data
- Importing Data Using the Atrium Integrator
- Importing Data Using Atrium Integrator Spoon
- Importing Data Using the Data Management Console
- Migrating Configuration Job Definitions from Test to Production
- Understanding CMDB driver
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- Normalization Jobs in the new CMDB UI
- Normalization Engine features
- Product Catalog
- Cleaning up the Product Catalog
- Populating the Product Catalog
- Catalog Mapping
- Exporting and importing normalization settings
- Troubleshooting Plug-ins
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- Purpose of reconciliation
- Identify and merge reconciliation
- Creating a reconciliation
- Custom reconciliation
- Performing a manual reconciliation
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- Federation concept
- Federation methods
- Use of launch method
- Creating launch links in the Federation Manager
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- Configuring CMDB Engine
- Centralized Configuration
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- Service model
- Relate hardware and software CIs to services
- Service hierarchy
- Distinguish between business and technical service
- Impact Relationships
- Understand Prerequisites to integrate TSOM with Atrium CMDB
- Integrating TSOM with Atrium CMDB
- Creating, publishing and promoting Service Model from the Impact Model Designer
- TSIM publishing server and its workflow
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- Importance of archiving CMDB data
- CMDB archiving process
- Archiving properties
- Criteria for archiving
- Executing archiving
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BMC Helix CMDB Administration Corporate Training Certification
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Multisoft Virtual Academy's training certificate comes with lifetime validity.
Aspirants can directly enroll for the desired course from the Book Now Button in the course page. You can also connect on Whatsapp at +91 8130666206 to talk with a training advisor. Multisoft Virtual Academy also offers customized training programs on a wide range of domains and skills.
All training programs offered by Multisoft Virtual Academy are delivered by certified industry experts, who have years of experience in the relevant domains. Multisoft Global Subject Matter Experts impart knowledge on a wide variety of training courses through one –on-one and corporate training sessions.
Multisoft Virtual Academy training certification can help participants stand out in the competitive job market. Since the training certificates are internationally accepted, participants can showcase their skills and knowledge to employers across the world.
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Frequently Asked Questions
Corporate training refers to a system of professional development activities provided to educate employees. The primary goal of corporate training is to enhance the skills, knowledge, and effectiveness of individuals and teams to boost overall business performance and efficiency.
Available programs include leadership training, technical skills development, soft skills enhancement, compliance, diversity and inclusion workshops, and role-specific certifications. These programs are tailored to industry needs and can address areas such as project management, communication, data analysis, and IT tools for professional and organizational growth.
Our training sessions can be delivered in various formats including online, in-person, and hybrid models. We utilize the latest technology to provide interactive webinars, virtual classrooms, and on-demand courses, as well as traditional face-to-face workshops.
Training customization begins with assessing business objectives, skill gaps, and workforce requirements. Programs are then designed to address these needs, integrating industry-specific content, hands-on learning, and relevant case studies. Customization ensures that training aligns with company goals and delivers measurable outcomes.
Sessions are led by experienced professionals, certified trainers, and subject matter experts with in-depth industry knowledge. Trainers use interactive methods, real-world examples, and hands-on activities to deliver engaging and impactful learning experiences tailored to participant needs.
We cater to industries like IT, healthcare, manufacturing, retail, finance, hospitality, and education. Our programs are tailored to meet the unique needs of these sectors, ensuring relevance and effectiveness for diverse organizational goals and workforce requirements.
Yes, participants receive certificates upon successfully completing our training programs. These certificates serve as recognition of the skills and knowledge gained during the training.
Registration can be completed online through our website. You can also contact our customer service team for assistance with registration and to discuss any specific training requirements or scheduling preferences. To contact Multisoft Systems you can mail us on enquiry@multisoftvirtualacademy.com or can call for course enquiry on this number+91 8130666206
We offer both group and individual training sessions. Individual training can be tailored specifically to a person’s role within the company, focusing on their particular development needs.
We understand that business needs can change, so we offer flexible scheduling options. If you need to reschedule a training session, we will work with you to find a new date that suits your team’s availability without additional rescheduling fees.
For any specific inquiries or detailed information about our training programs, you can contact our dedicated customer service team or training coordinators via phone (+91 8130666206), email (enquiry@multisoftvirtualacademy.com), or through our website’s contact form.
Corporate training improves employee productivity, fosters innovation, enhances job satisfaction, and ensures alignment with the company’s strategic objectives. It also helps organizations stay competitive in a rapidly changing business environment.
Absolutely. We provide remote training options that allow employees from different locations to join sessions simultaneously, promoting a unified learning experience.
Yes, many of our training programs focus on teamwork, communication, and collaboration, enhancing employees’ ability to work together effectively.
We prioritize flexibility to meet your needs, so there is no minimum team size required to start corporate training at Multisoft Systems. Whether you have a single participant or a large team, we offer tailored training solutions with all program inclusions to ensure a comprehensive learning experience.
Live virtual classrooms at Multisoft Systems are real-time, instructor-led online sessions designed to provide an interactive and engaging learning experience. Participants can interact with instructors and peers, just like in a physical classroom.
Blended learning at Multisoft Systems combines online and instructor-led training to deliver a personalized, flexible, and engaging education experience. Using tools like videos, apps, and hands-on projects, learners can study at their own pace, anytime and anywhere. This hybrid model enhances understanding, skill retention, and satisfaction, making it ideal for professionals seeking a stress-free learning approach.
Training session durations vary depending on the topic and depth. Programs can range from one-day workshops to multi-week courses. Specific timelines are customized to meet organizational schedules and learning objectives while ensuring thorough knowledge transfer.
Effectiveness is measured using pre- and post-training assessments, participant feedback, performance evaluations, and business impact analysis. These methods help track knowledge retention, skill improvement, and the practical application of training outcomes.
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