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Recognize the role of leads within Microsoft Dynamics 365

81066AE: Introduction to Microsoft Dynamics 365 Online Training

Recognize the role of leads within Microsoft Dynamics 365

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Instructor-Led Online Training

  • 24 Hrs Training
  • Training Certificate
  • Learning Access
  • Experienced Trainer
  • Recorded Session Videos
$ 290
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Training Schedule
Start Date End Date No. of Hrs Time (IST) Day  
16 Dec 2017 07 Jan 2018 24 06:00 PM - 09:00 PM Sat, Sun
23 Dec 2017 17 Dec 2017 24 06:00 PM - 09:00 PM Sat, Sun
06 Jan 2018 28 Jan 2018 24 06:00 PM - 09:00 PM Sat, Sun

Schedule does not suit you, contact us now!    |    Want to take one-on-one training, contact us now!

Course Overview

The Introduction to Microsoft Dynamics 365 online training offered by Multisoft Virtual Academy assures the candidates to help them in understanding the use of the software in dealing with the marketing and sales issues. Through this course the candidates would gain acquaintance on the navigating through various client types, exploring the case types, monitoring the activities and data in Outlook, and a lot more that proves to be helpful in dealing with the issues related to the sales and marketing.

The qualified trainers of Multisoft Virtual Academy introduce the candidates with terms, concepts and components that make up the Microsoft Dynamics 365 system. Moreover, this course gives an overview to the candidates to build customer engagement strategy for the benefit of the organizations along with setting up accounts, contacts and activities, using the sales, customer service, and marketing processes within Microsoft Dynamics 365 and the features and functionalities related to Operations as well.

Course Contents

Course ContentDetailed Course Topics
  • Dynamics 365 CRM Overview
  • Navigating Dynamics 365 Sales, Customer Service, and Marketing
  • Sales Management
  • Customer Service
  • Marketing
  • Overview of Operations

Target Audience

  • Application Consultants
  • Technology Consultant
  • Marketing/Sales/Pre-Sales Executives

Certification

After completing Introduction to Microsoft Dynamics 365 training candidates will receive a training certificate from Multisoft Virtual Academy.

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81066AE: Introduction to Microsoft Dynamics 365 Online Training
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