New Year Offer - Flat 15% Off + 20% Cashback | OFFER ENDING IN :

Microsoft Certified Dynamics 365 for Customer Service Functional Consultant Associate Certification Online Training Course

94 Learners

Add to Wishlist

Microsoft Dynamics 365 for Customer Service is a cloud-based business application platform that helps organizations to maximize brand loyalty, improve the value they are providing to clients, and differentiate their brand. Businesses, big or small, that implement this solution are able to provide world-class customer service and strengthen customer loyalty. Microsoft conducts Dynamics 365 exams to validate professionals’ skills and knowledge of this promising business solution. Microsoft Certified Dynamics 365 for Customer Service Functional Consultant Associate online training teaches new skills that prepare professionals for their career and lay the foundation for success on the certification exam. Once certified, professionals become qualified to build CX solutions that are fast, agile, and leverage AI to drive actionable insights that anticipate customer needs.

  • In order to earn the Microsoft Certified Dynamics 365 for Customer Service Functional Consultant Associate certification, candidates need to pass the following two exams:
  • MB-200: Microsoft Dynamics 365 Customer Engagement Core Associate
  • MB-230T01: Dynamics 365 for Customer Engagement for Customer Service Associate

Multisoft Virtual Academy, which is a renowned training organization and an authorized learning partner of Microsoft, offers a consolidated Microsoft Certified Dynamics 365 for Customer Service Functional Consultant Associate online training program to professionals who want to build a career as Dynamics 365 Customer Engagement Functional Consultant. This certification boosts professionals’ careers by demonstrating their expertise in Dynamics 365 for Customer Service and validating their proficiency as a functional consultant in customer service. Professionals who go through this online training program learn to assist businesses in delivering top-notch customer service, and hence are highly valued by employers.

Ready to Up-Skill yourself !

Share your details for best career advice.

Instructor-led Training Live Online Classes

Start Date No. of Hrs Time (IST) Day  
09 Jul 2022 48 06:00 PM - 10:00 PM Sat, Sun
23 Jul 2022 48 06:00 PM - 10:00 PM Sat, Sun
06 Aug 2022 48 06:00 PM - 10:00 PM Sat, Sun
20 Aug 2022 48 06:00 PM - 10:00 PM Sat, Sun

Course Price At

$ 525

Enroll Now

Schedule does not suit you?

Want to take one-on-one training?

Instructor-Led Online Training

  • 48 Hrs. Instructor-led Training
  • Recorded Videos After Training
  • Digital Learning Material
  • Course Completion Certificate
  • Lifetime e-Learning Access
  • 24x7 After Training Support

Course Price At

$ 525

Enroll Now

Microsoft Dynamics 365 Customer Service Function Consultant Associate Course Overview

Microsoft Dynamics 365 for Customer Service is a cloud-based business application platform that helps organizations to maximize brand loyalty, improve the value they are providing to clients, and differentiate their brand. Businesses, big or small, that implement this solution are able to provide world-class customer service and strengthen customer loyalty. Microsoft conducts Dynamics 365 exams to validate professionals’ skills and knowledge of this promising business solution. Microsoft Certified Dynamics 365 for Customer Service Functional Consultant Associate online training teaches new skills that prepare professionals for their career and lay the foundation for success on the certification exam. Once certified, professionals become qualified to build CX solutions that are fast, agile, and leverage AI to drive actionable insights that anticipate customer needs.

  • In order to earn the Microsoft Certified Dynamics 365 for Customer Service Functional Consultant Associate certification, candidates need to pass the following two exams:
  • MB-200: Microsoft Dynamics 365 Customer Engagement Core Associate
  • MB-230T01: Dynamics 365 for Customer Engagement for Customer Service Associate

Multisoft Virtual Academy, which is a renowned training organization and an authorized learning partner of Microsoft, offers a consolidated Microsoft Certified Dynamics 365 for Customer Service Functional Consultant Associate online training program to professionals who want to build a career as Dynamics 365 Customer Engagement Functional Consultant. This certification boosts professionals’ careers by demonstrating their expertise in Dynamics 365 for Customer Service and validating their proficiency as a functional consultant in customer service. Professionals who go through this online training program learn to assist businesses in delivering top-notch customer service, and hence are highly valued by employers.

Microsoft Dynamics 365 Customer Service Function Consultant Associate Course Content

  • MB-200T01: Dynamics 365: Power Platform Fundamentals
  • MB-200T02: Dynamics 365: Power Platform Automation
  • MB-200T03: Dynamics 365: Power Platform Integrations
  • MB-200T04: Dynamics 365: Power Platform Test and Deploy
  • Customer Service Overview
  • Case Management
  • Service Level Agreements and Entitlements
  • Knowledge Management

Microsoft Dynamics 365 Customer Service Function Consultant Associate Course Prerequisite

Participants must have a general knowledge of Microsoft Windows and Microsoft Office.

Target Audience

  • Individuals who want to become Dynamics 365 Customer Engagement Functional Consultant

Microsoft Dynamics 365 Customer Service Function Consultant Associate course completion certificate

Stand out from the crowd!!

Multisoft Virtual Academy provides certificates of completion to all the aspirants on successful completion of the program.

These digital credentials will allow trained professionals to present a globally-recognized record of their learning to anyone, at any time.

Multisoft Training Completion Certificate Features :
  • Globally recognized certificate with the complete name of the candidate & Multisoft Virtual Academy logo
  • Clear specification of Course ID & Course Name
  • Certificate with Date of Issuance
  • Unique certificate ID
certificate-sample

Related Courses

What Attendees Are Saying

A

" Great experience of learning R .Thank you Abhay for starting the course from scratch and explaining everything with patience."

- Apoorva Mishra
M

" It's a very nice experience to have GoLang training with Gaurav Gupta. The course material and the way of guiding us is very good."

- Mukteshwar Pandey
F

"Training sessions were very useful with practical example and it was overall a great learning experience. Thank you Multisoft."

- Faheem Khan
R

"It has been a very great experience with Diwakar. Training was extremely helpful. A very big thanks to you. Thank you Multisoft."

- Roopali Garg
S

"Agile Training session were very useful. Especially the way of teaching and the practice session. Thank you Multisoft Virtual Academy"

- Sruthi kruthi
G

"Great learning and experience on Golang training by Gaurav Gupta, cover all the topics and demonstrate the implementation."

- Gourav Prajapati
V

"Attended a virtual training 'Data Modelling with Python'. It was a great learning experience and was able to learn a lot of new concepts."

- Vyom Kharbanda
J

"Training sessions were very useful. Especially the demo shown during the practical sessions made our hands on training easier."

- Jupiter Jones
A

"VBA training provided by Naveen Mishra was very good and useful. He has in-depth knowledge of his subject. Thankyou Multisoft"

- Atif Ali Khan

Multisoft
Online

Multisoft
Hi there 👋

How can I help you?
1:40
×
Chat with Us

+91 8130666206

Available 24x7