ITIL® Intermediate Service Transition Online (ST) Certification Training

Validate the Service Design against Service Needs with ITIL® Intermediate Service Transition Training!

Training Schedule

Start Date	End Date	No. of Hrs	Time (IST)	Day
29 Feb 2020	14 Mar 2020	16	06:00 PM - 09:00 PM	Sat, Sun	Enroll Now
14 Mar 2020	28 Mar 2020	16	06:00 PM - 09:00 PM	Sat, Sun	Enroll Now
28 Mar 2020	11 Apr 2020	16	06:00 PM - 09:00 PM	Sat, Sun	Enroll Now
11 Apr 2020	25 Apr 2020	16	06:00 PM - 09:00 PM	Sat, Sun	Enroll Now
Schedule does not suit you, contact us now! \| Want to take one-on-one training, contact us now!

Course Overview

ITIL^® framework provides excellent guidelines for IT service management. This permits organizations to manage IT services in a manner so they are aligned to the business needs. The qualifications offered by ITIL^® set international benchmarks in terms of quality for IT professionals. Individuals aiming for ITIL^® certifications are able to expand their market reach. To make the process easier and faster, Multisoft Virtual Academy provides ITIL^® Intermediate Service Transition Training.

The Service Transition (ST) module is one of the qualifications within the ITIL^® Service Lifecycle category of the ITIL^® Intermediate level. This certification equips professionals with the knowledge of process elements, practice components, and management techniques required to build, test and implement services and products.

After undergoing the ITIL^® Service Transition training, candidates will be able to:

Understand and manage changes to IT services aligned with business strategy and customer expectations
Recognize the responsibility of service transition in flexible change management and improvement of service delivery

The ITIL^® Intermediate Service Transition certification provides you with three credits needed to qualify for Managing across the Lifecycle module. There is huge demand for professionals certified in this module, which is increasing at a fast pace across the world. After the successful completion of this training, individuals can aim for the ITIL^® Expert and Master level qualifications.

Course Contents

Detailed Course Topics

Introduction to Service Transition
Service Transition Principles
Service Transition Processes
Managing People through Service Transition
Organizing for Service Transition
Technology Consideration
Implementing and improving Service Transition
Challenges, Critical Success Factors and Risks
Exam Preparation

Target Audience

Individuals with a certain number of credits from Foundation and Practitioner level of ITIL^® qualification scheme
CandidatesÂ working as Configuration Manager or Change Manager, Chief Information Officers (CIOs), Chief Technology Officers (CTOs), Service Designers, IT Architects, IT Planners, IT Consultants, IT Audit Managers, IT Security Managers and ITSM^® (IT Service Management) Trainers
ITIL^® Foundation certified individuals aiming to advance to higher levels in ITIL^®

Certification

After completing the ITIL^® Intermediate Service Transition training, candidates are eligible to appear for the Service Operation Examination by AXELOS^®, Global Partner Programme.

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Excellent training, make focused on clear understanding to the students, I thoroughly enjoyed the training.

Lalit Bhatt, India

The trainer is very good with both theoretical and practical aspects of the Subject and able to clearing the Individual doubts.

Rajeev Mittal, India

The compilation of the knowledge of ITIL foundation is very appreciable and the teaching environment is also supportive. The trainer provided a good understanding in the ITIL foundation online training and answered the questions aptly.

Davinder Singh , India

The knowledge about the course and ITIL online training was great and I felt the sessions were very interactive. The content is also very good.

Mukesh Kumar, India

The training is ITIL foundation online training is very helpful and informative.

Ravi Bhardwaj, India

The training was compelling in a variety of formal and casual presentation by giving real time examples. The Trainer has effectively communicated, both inside and outside the ITIL foundation point and on complex topics. I might want to thank the whole MVA group for the support and help amid ITIL foundation training sessions.

Thank you Multisoft !!!

GILLES NGOH NKELLE, CANADA

Choosing Multisoft for ITIL Foundation was really worth, because all the teaching and non teaching staffs were very cooperative and helped the candidates in learning the subject matter in a friendly manner. All the fundamental concepts and terminology of ITIL Service Lifecycle were taught very efficiently by the trainer; the techniques of today’s business requirement have been introduced and explained efficiently and the result amazingly shown in their performance in the workplace after getting trained. We are really thankful to the entire team for completing the training on time and providing intelligence by going out of the box. Wishing Best Wishes to Multisoft.

Spice Digital,

I am happy to have been part of this training. It has helped me build my capacity in the processes of ITIL Foundation in my day to day work as an IT Service Desk support staff and supervisor. Thank you very much, Multisoft Team. I am also very thankful to my trainer, Mr. Deepak Suri, whose teachings helped me grasp the basic techniques. I would be happy to recommend Multisoft to my colleagues and friends for any of their future training needs.

Salamatu Sia Tamba, Sierra Leone