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Validate the Service Design against Service Needs with ITIL® Intermediate Service Transition Training!

ITIL® Intermediate Service Transition Online (ST) Certification Training

Validate the Service Design against Service Needs with ITIL® Intermediate Service Transition Training!

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Instructor-Led Online Training

  • 16 Hrs Training
  • 2 Mock Tests
  • Experienced Trainer
  • Exam Preparation Tips
  • 24x7 e-Learning Access
  • Training Certificate
$ 425
Training Schedule
Start Date End Date No. of Hrs Time (IST) Day  
30 Oct 2021 13 Nov 2021 16 06:00 PM - 10:00 PM Sat, Sun
13 Nov 2021 27 Nov 2021 16 06:00 PM - 09:00 PM Sat, Sun

Schedule does not suit you, contact us now!    |    Want to take one-on-one training, contact us now!

Course Overview

ITIL® framework provides excellent guidelines for IT service management. This permits organizations to manage IT services in a manner so they are aligned to the business needs. The qualifications offered by ITIL® set international benchmarks in terms of quality for IT professionals. Individuals aiming for ITIL® certifications are able to expand their market reach. To make the process easier and faster, Multisoft Virtual Academy provides ITIL® Intermediate Service Transition Training.

The Service Transition (ST) module is one of the qualifications within the ITIL® Service Lifecycle category of the ITIL® Intermediate level. This certification equips professionals with the knowledge of process elements, practice components, and management techniques required to build, test and implement services and products.

After undergoing the ITIL® Service Transition training, candidates will be able to:

  • Understand and manage changes to IT services aligned with business strategy and customer expectations
  • Recognize the responsibility of service transition in flexible change management and improvement of service delivery

The ITIL® Intermediate Service Transition certification provides you with three credits needed to qualify for Managing across the Lifecycle module. There is huge demand for professionals certified in this module, which is increasing at a fast pace across the world. After the successful completion of this training, individuals can aim for the ITIL® Expert and Master level qualifications.

Course Contents

Course ContentDetailed Course Topics
  • Introduction to Service Transition
  • Service Transition Principles
  • Service Transition Processes
  • Managing People through Service Transition
  • Organizing for Service Transition
  • Technology Consideration
  • Implementing and improving Service Transition
  • Challenges, Critical Success Factors and Risks
  • Exam Preparation

Target Audience

  • Individuals with a certain number of credits from Foundation and Practitioner level of ITIL® qualification scheme
  • Candidates  working as Configuration Manager or Change Manager, Chief Information Officers (CIOs), Chief Technology Officers (CTOs), Service Designers, IT Architects, IT Planners, IT Consultants, IT Audit Managers, IT Security Managers and ITSM® (IT Service Management) Trainers
  • ITIL® Foundation certified individuals aiming to advance to higher levels in ITIL®


  • After completing the ITIL® Intermediate Service Transition training, candidates are eligible to appear for the Service Operation Examination by AXELOS®, Global Partner Programme.

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  • PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP and SP are registered marks of the Project Management Institute, Inc.
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