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Online Self Learning Courses are designed for self-directed training, allowing participants to begin at their convenience with structured training and review exercises to reinforce learning. You’ll learn through videos, PPTs and complete assignments, projects and other activities designed to enhance learning outcomes, all at times that are most convenient to you.
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Microsoft Dynamics 365 for Field Service is a field service management software application that allows businesses to deliver a seamless, end-to-end service experience, resolve service issues before they occur, reduce operational costs, and deliver positive onsite experiences. It includes service locations, service agreements, customer assets, predictive maintenance, preventative maintenance, work order management, resource management, etc.
MB-240: Microsoft Dynamics 365 for Field Service Associate online training teaches participants how to use the field service application, opening door to lucrative career opportunities in industries that use the application to manage their field service, like manufacturing, utilities, healthcare, and equipment maintenance. Once certified, Microsoft professionals are employed to implement solutions that manage resources that complete the field service lifecycle. Thus, they are expected to know how to configure and customize components of the Field Service application, including configuring services, resources, characteristics, incidents, inventory integration, service agreements, resource scheduling, work orders, service tasks, field service user roles, field service settings, etc.
Multisoft Virtual Academy is an accredited learning partner of Microsoft that provides a comprehensive, extensive MB-240: Microsoft Dynamics 365 for Field Service Associate online training program. This training program is designed by Microsoft certified professionals to impart skills required to attain the MB-240: Microsoft Dynamics 365 for Field Service Associate certification. Participants learn to configure field service applications, manage work orders, schedule and dispatch work orders, manage field service mobility, manage inventory and purchasing, and manage assets and agreements. This role-based Microsoft training and certification allow professionals to gain an in-depth understanding of the product suites and help them gain a competitive advantage.
Participants must have a basic understanding of Dynamics 365 features, functionality, and navigation.
Microsoft Dynamics 365 for Customer Engagement functional consultants who want to gain Field Service expertise.