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ACP-400 Jira Service Desk Administration Online Training

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Be it preparing for Jira Desk Administration or acquiring a new skill, ACP-400 Jira Service Desk Administration Training program from Multisoft Virtual Academy can help you get in-depth knowledge on the all key aspects of Jira. There is no eligibility criterion for this course and can be availed by any interested individual.

  • 5M+ Hours of Corporate and Instructor-Led Training Successfully Delivered
  • 16+ Years of Industry Experience from Our Subject Matter Experts
  • Gain hands-on experience with 25+ industry-relevant tools with Capstone Project

Instructor-led Training Live Online Classes

Suitable batches for you

04 Apr 2026 08 06:00 PM - 09:00 PM Sat, Sun
05 Apr 2026 08 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 390

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Instructor-led Training Live Online Classes

Instructor-Led Online Training Parameters

Course Highlights

  • Duration: 08 Hrs.
  • Subject Matter Expert
  • After Training Support
  • Lifetime E-Learning Access
  • Recorded Sessions
  • Free Online Assessments

ACP-400 Jira Service Desk Administration Course Overview

Jira is a powerful work management tool that is designed for all kinds of use cases, from requirements and test case management to agile software development. It helps teams to plan, assign, track, report, and manage work. The four products built on the Jira platform are Jira Software, Jira Service Desk, Jira Ops, and Jira Core. Jira Service Desk is a software program that is used by IT teams to stay in loop with developers, deliver a better service experience, and get started with preconfigured IT and customer service templates, etc. Jira Service Desk Administrators are the ones who manage, customize, and configure Jira Service Desk from within the Jira user interface. Jira Service Desk Administration certification is an industry-recognized credential that validates professionals’ proficiency in setting up and optimizing Jira Service Desk for any service management team.

ACP-400 Jira Service Desk Administration online training program aims at helping professionals, who own experience in administering Jira Service Desk Server, learn how to take advantage of Atlassian resources and community to help their team implement best practices. At Multisoft, the training sessions are conducted by experienced instructors who not only focus on conceptual knowledge of the subject but also help participants gain practical experience on the platform. They provide participants with a deeper knowledge of the features and functionality of JIRA Service Desk and how to benefit from seeing JIRA Software in action with real world settings and examples.

ACP-400 Jira Service Desk Administration Course Content

  • JIRA Concepts Overview
  • Users, Groups and Access
  • The Simpler Schemes
  • Fields
  • Screens
  • Service Desk Management
  • Service Desk Workflows

ACP-400 Jira Service Desk Administration Course Prerequisite

  • There are no prerequisites for the ACP-400 Jira Service Desk Administration online training.

Target Audience

  • JIRA Application Administrators and those with the responsibility to define projects and configurations (not service desk leads). 

 

ACP-400 Jira Service Desk Administration Trainer Profile

Build strong ACP-400 Jira Service Desk Administration skills under expert trainers with 16+ years of industry experience, focusing on real-time project handling, integrations, and financial system implementations.

16+ Years Experienced

Our ACP-400 Jira Service Desk Administration trainers bring over 16+ years of hands-on industry experience.

Trained 2667+ Professionals

Our ACP-400 Jira Service Desk Administration trainers have trained over 2667+ students in real-world cloud courses

Certified Experts & Real-Time Project Learning

Gain practical knowledge through live projects guided by industry-certified trainers.

Hands-on Learning Approach

Experience practical training through real-world scenarios, case studies & industry assignments.

Certification Training Guidance

Get expert guidance to prepare, practice, and successfully clear certification exams.

Customized Training Delivery

Ability to tailor course content based on learner requirements and industry needs.

ACP-400 Jira Service Desk Administration Certification

ACP-400 Jira Service Desk Administration Corporate Training Certification

Interactive Virtual Training

Interactive Virtual Training

  • Global Subject Matter Experts
  • Step-by –Step Learning Approach
  • Instant Doubt Clearing
Lifetime Access

Lifetime Access

  • Lifetime E-learning Access
  • Recorded Training Session Videos
  • Free Access to Practice Tests
24x7 Assistance

24x7 Assistance

  • Help Desk Support
  • Doubt Resolution in Real-time
  • After Training Support
Hands on Experience

Hands on Experience

  • Project Based Learning
  • Learning based on real-life examples
  • Assignments and Practice Tests
Globally Recognized Training Certificate

Globally Recognized Certificate

  • Multisoft Training Certificate
  • Globally Recognized and Accepted
  • Lifetime Validity

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How to Build a Successful Career in ACP-400 Jira Service Desk Administration


Build Strong Foundations

Build strong fundamentals through a structured curriculum aligned with real-world project requirements and current industry standards.

Hands-on Project Experience

Develop job-ready skills by working on real-time projects, case studies, and practical assignments using Primavera P6 tools.

Profile Strength

Create a strong professional profile with optimized resume, project showcase, and skills presentation aligned with industry expectations.

Globally Recognized Training Certificate
Industry-Based Knowledge

Gain practical understanding of project workflows, planning strategies, and execution approaches used across real industry environments.

Global Certification

Validate your expertise with a globally recognized certification that enhances credibility and improves your professional career opportunities.

Achieve Career Growth

Unlock better career opportunities by gaining in-demand skills that align with evolving industry trends and global job requirements.

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