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MS Dynamics 365 CRM Technical Training & Online Certification Course

Unlock the power of Dynamics 365 CRM Technical training with Multisoft Virtual Academy. Our expert-led courses cover customization, configuration, and integration, empowering you to harness the full potential of CRM technology and drive organizational success.

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Instructor-led Training Live Online Classes

Suitable batches for you

22 Jun 2024 24 06:00 PM - 09:00 PM Sat, Sun
29 Jun 2024 24 06:00 PM - 09:00 PM Sat, Sun
06 Jul 2024 24 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 450

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Instructor-led Training Live Online Classes

22 Jun 2024 24 06:00 PM - 09:00 PM Sat, Sun
29 Jun 2024 24 06:00 PM - 09:00 PM Sat, Sun
06 Jul 2024 24 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 450

Enroll Now
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Online Self Learning Courses are designed for self-directed training, allowing participants to begin at their convenience with structured training and review exercises to reinforce learning. You’ll learn through videos, PPTs and complete assignments, projects and other activities designed to enhance learning outcomes, all at times that are most convenient to you.

Course Price At

$ 450

Enroll Now
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Instructor-Led Online Training Parameters

Course Highlights

  • Duration: 24 Hrs.
  • Subject Matter Expert
  • After Training Support
  • Lifetime e-Learning Access
  • Recorded Sessions
  • Free Online Assessments
MS Dynamics 365 CRM Technical Training Course Syllabus

Curriculum Designed by Experts

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In the rapidly evolving landscape of customer relationship management (CRM), Dynamics 365 CRM Technical training offers a comprehensive overview of Microsoft's powerful CRM solution. This training equips professionals with the knowledge and skills to effectively customize, configure, and integrate Dynamics 365 CRM to meet the unique needs of their organizations. Covering a wide range of topics, Dynamics 365 CRM Technical training delves into the intricacies of CRM customization, enabling learners to tailor the platform to specific business processes and workflows. Participants will learn how to create custom entities, fields, and relationships, as well as configure business rules, workflows, and security settings to optimize CRM functionality.

Moreover, the training provides insights into data integration and migration, empowering professionals to seamlessly connect Dynamics 365 CRM with other business systems and applications. By mastering data import/export techniques and integration tools such as Power Automate and Azure Logic Apps, learners can ensure data consistency and accessibility across the organization. Overall, Dynamics 365 CRM Technical training from Multisoft Virtual Academy offers a comprehensive skill set that enables professionals to leverage the full potential of Dynamics 365 CRM, streamline operations, enhance customer engagement, and drive organizational growth in today's competitive business environment.

Dynamics 365 CRM Technical Training is a specialized program designed to enhance expertise in Microsoft's Dynamics 365 CRM. It focuses on system customization, data management, and integration skills, equipping participants with the knowledge to optimize CRM tools and improve business processes effectively.

  • Plan for customization
  • Solutions Management
  • Manage customizations
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  • Understand security concepts
  • Manage access
  • Work with field-level security
  • Manage auditing
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  • Create custom entities
  • Manage custom entities
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  • Create and maintain fields
  • Configure field properties
  • Manage special fields
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  • Describe entity relationships
  • Manage entity relationships
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  • Understand form customizations
  • Create and edit forms
  • Manage multiple forms
  • Manage mobile forms
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  • Work with system views
  • Create and configure custom views
  • Manage custom views
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  • Understand chart concepts
  • Create and configure charts
  • Reuse charts
  • Create, configure and manage dashboards
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  • Understand business process flow concepts
  • Create and manage business process flows
  • Create and manage business rules
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  • Overview of Business Process Flow
  • Overview of Workflow
  • Overview of Dialogs
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  • Overview of FetchXML
  • Overview of Odata query
  • Use FetchXML to fetch data from CRM
  • Update data in CRM
  • Use Odata query to fetch data from CRM
  • Push data into CRM
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  • Steps for creating plugins/workflow.
  • Plugin registration process.
  • Overview of Plug-ins
  • The Event Execution Pipeline
  • Deploying Plugins
  • Debugging Plugins
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  • Discovery Services
  • Organization Services
  • Work Order Creation
  • Service Task Creation
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MS Dynamics 365 CRM Technical Training Description

Here are the key objectives for the Dynamics 365 CRM Technical Training:

  • Learn about the core components and infrastructure of Dynamics 365 CRM to ensure effective system management.
  • Acquire skills in managing and analyzing customer data to enhance business decisions and CRM strategies.
  • Gain expertise in customizing and configuring the system to meet specific business requirements and enhance user experience.
  • Learn to integrate Dynamics 365 with other Microsoft products and third-party applications to streamline business processes and improve productivity.
  • Understand how to automate workflows and tasks within Dynamics 365 to increase operational efficiency and reduce manual errors.
  • Develop advanced skills in areas such as advanced analytics, artificial intelligence integration, and security management within the CRM system.

  • IT Professionals
  • System Administrators
  • CRM Consultants
  • Technical Support Staff
  • Project Managers
  • Business Analysts

  • Familiarity with the core concepts and functionalities of Customer Relationship Management systems.
  • Proficiency in using Microsoft Office and a general understanding of Microsoft cloud services like Azure.
  • Fundamental knowledge of IT principles and database management is beneficial.

MS Dynamics 365 CRM Technical Training Certification

Multisoft Virtual Academy provides a globally recognized training certificate to the participants, after successful completion of a training program. The training certificates are recognized and accepted across the world.

Multisoft Virtual Academy's training certificate comes with lifetime validity.

Aspirants can directly enroll for the desired course from the Book Now Button in the course page. You can also connect on Whatsapp at +91 8130666206 to talk with a training advisor. Multisoft Virtual Academy also offers customized training programs on a wide range of domains and skills.

All training programs offered by Multisoft Virtual Academy are delivered by certified industry experts, who have years of experience in the relevant domains. Multisoft Global Subject Matter Experts impart knowledge on a wide variety of training courses through one –on-one and corporate training sessions.

Multisoft Virtual Academy training certification can help participants stand out in the competitive job market. Since the training certificates are internationally accepted, participants can showcase their skills and knowledge to employers across the world.

MS Dynamics 365 CRM Technical Corporate Training Certification

Interactive Virtual Training

Interactive Virtual Training

  • Global Subject Matter Experts
  • Step-by –Step Learning Approach
  • Instant Doubt Clearing
Lifetime Access

Lifetime Access

  • Lifetime E-learning Access
  • Recorded Training Session Videos
  • Free Access to Practice Tests
24x7 Assistance

24x7 Assistance

  • Help Desk Support
  • Doubt Resolution in Real-time
  • After Training Support
Hands on Experience

Hands on Experience

  • Project Based Learning
  • Learning based on real-life examples
  • Assignments and Practice Tests
Globally Recognized Training Certificate

Globally Recognized Certificate

  • Multisoft Training Certificate
  • Globally Recognized and Accepted
  • Lifetime Validity

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MS Dynamics 365 CRM Technical Training FAQ's

Yes, participants will receive a certificate of completion from Multisoft Virtual Academy after successfully finishing the Dynamics 365 CRM Technical Training.

Under Multisoft Virtual Academy both the options are available.

Yes, this training is designed to prepare participants for Microsoft certification exams related to Dynamics 365 CRM.

Completing this training equips professionals with the skills to effectively tailor Dynamics 365 CRM to meet specific business needs, streamline processes, improve data management, and enhance customer relationships.

To contact Multisoft Virtual Academy you can mail us on enquiry@multisoftvirtualacademy.com or can call for course enquiry on this number  +91 8130666206

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