Know the essentials of managing customers’ issues by learning SAP CRM online

SAP CRM is one of the important SAP modules that is used for managing customer relationships. Implementation of SAP CRM provides better information analysis and helps the businesses in understanding their clients in an improved manner.  The SAP CRM online training teaches the overview of SAP CRM and also show you how to implement CRM in an organization.

SAP-crmThis training is well-suited for Relationship managers, CRM executives, CRM heads and Loyalty managers. The training prepares you to undertake all the roles and responsibilities that make you a proficient CRM executive. After completing the training successfully, you will be able to perform the following tasks:

  • Business partner Grouping
  • Creating Business Partners
  • Territory Management
  • Model Organization of CRM
  • Creating of Hierarchy and Category
  • Managing Business Activities
  • Assigning Employee Hierarchy
  • Partner Processing and Determination Procedure

The organizations are looking for CRM certified candidates as they are able to manage the query more efficiently. They always prefer the certified candidates over the non-certified ones and also offer a pleasing salary to them. The SAP CRM functional training helps the candidates in enhancing their skills for client dealing and the skills that are required to resolve the several issues of the clients. This training also prepares the candidates for their certification exam and helps them in preparing for the SAP CRM interview. The training familiarizes you with the different CRM tools and builds the confidence in you so that you can handle the service process using these tools effectively. It provides all the information that is essential to implementing CRM and for making the candidates deal with the clients confidently. This training provides useful information on the topics such as:

  • CRM Concepts
  • Sales Transaction
  • Marketing Management
  • Lead Management
  • Sales Opportunity Management
  • Territory Management
  • Activity Management … Read More

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