Robotic process automation (RPA) basically includes the use of software with artificial intelligence (AI) and machine learning capabilities to perform high-volume, repeatable tasks that would otherwise require human workers. These tasks may include queries, calculations, data entry, and maintenance of records and transactions, among others.
Robotic Process Automation (RPA) is undoubtedly one of the most significant developments in Business Process Management (BPM) in recent history. Some industry experts have opined that it may be even more transformational than cloud computing.
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However, is this revolutionary technology all that new? Any BPM practitioner with some knowledge of history knows that RPA has been there for a long, long time. For example, inbound call centers have been using Interactive Voice Response Systems (IVRS) for years. These systems use robots to guide customers, accept key tone or voice-based responses, and pass on instructions to the underlying application to conclude a transaction. Similarly, optical character recognition (OCR) technology, also classified as software robots, have been used for a while now to render high auto-extraction efficiencies. Moreover, since the advent of web-based solutions, the industry has almost invariably used internet BOTs (short form for Robots) for auto-posting of data. The software testing industry has been using automation for many years to post data in applications to manage functional, integration, user and more importantly, regression testing.
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It is clear from the above discussion that RPA has been there for quite some time. However, what is different about the latest RPA technology in use is the maturity of both the technology itself as well as the business processes it is applied to. The market for RPA is growing at a fast pace and the widespread use of robotic process automation could drastically reshape the BPM marketplace. This transformation will be essentially driven by a pursuit of the five outcomes:
- Cost Reduction: Software robots are usually at least one third the price of an offshore FTE.
- Higher Efficiency: RPA can operate round-the-clock without breaks, provided the underlying core applications are made available.
- Higher Accuracy: Human FTEs are bound to make some mistakes in the work that includes dealing with large amounts of data. On the other hand, robots perform such tasks with a high degree of accuracy every time, provided there is no judgment call required while processing transactions.
- Improved Audit and Regulatory Compliance: Robots can offer detailed audit logs that enable advanced business analytics and improved compliance.
- Optimized Use of Available Resources: Robots maintain application and data integrity by capitalizing on the existing application presentation layer and re-using existing application logic, databases and validation without reanalysis and re-engineering.
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Thus, it is clear that RPA is an exceptionally beneficial technology in today’s business scenario. That’s why an increasing number of business organizations are looking for RPA solutions to benefit their business. The demand for RPA professionals has considerably increased since the past few years and it will continue to increase in the future, as per the industry experts.
Today, the RPA professionals are being paid really well in the industry. There are many exciting and lucrative job opportunities present in this field. The demand for Robotic Process Automation Certifications is also going up among students and IT professionals. RPA online courses can prove to be a great help in obtaining an RPA certification.
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The RPA training courses online provide the learners with the privilege of deciding their own study schedule, so that they can upskill themselves without making any significant alterations to their routine work or study. The learners can decide their own time, place, and pace of study in the online mode. The online learning resources such as a virtual classroom, 24/7 e-learning content, mock tests, practice assignments, webinars, etc., contribute towards thorough learning of the concepts. However, an RPA online training course can be said effective only when pursued by a reputable institution.
Multisoft Virtual Academy is an established online training organization with a proven track record. They offer various RPA online courses for students and professionals. They also provide world-class training courses in domains such as Artificial Intelligence, Data Science, Machine Learning, IoT, Cloud Computing, and many others. If you want more information about the industry-standard online RPA Training Courses offered by Multisoft, you may visit https://www.multisoftvirtualacademy.com/robotics/.
About the Author: Vivek Gupta is a Content Writer at Multisoft Virtual Academy. He regularly writes articles and blog posts on topics like professional training, education, and certification courses. He is a versatile writer, conversant with multiple types of writing. He holds a rich work experience and has written content for various industries such as health, education, finance, law, travel, IT, and ITES, among others.