What are the key benefits of ITIL V4 Adoption? – ITIL V4 Foundation Training Course

ITIL V4 Foundation Training course has been offered by Multisoft Virtual Academy that imparts knowledge on all the key fundamental aspects of ITIL V4 framework and guidelines.  In this course, participants will get to learn and understand tools and methodologies, purpose and components of ITIL® 4, including the ITIL® Service Lifecycle and the Service Value System and interact effectively with IT teams using ITIL® 4 terminology and concepts.

Participants also get to know about the key concepts and value of IT service management to IT service providers and their customers; tell about the seven Guiding Principles of ITIL® 4; explain how the ITIL® guiding principles can help businesses adopt and adapt service management; comprehend and describe how the ITIL® best practice framework is used to boost the efficiency, effectiveness and overall quality of IT-related services, irrespective of an organization’s size and nature of business and prepare for the ITIL® 4 Foundation certification exam; and more.

Let’s take a deeper look into the ITIL V4 framework and how it benefits organizations across the world.

What is ITIL V4? – ITIL V4 Foundation Training Course

ITIL stands for Information Technology Infrastructure Library, where V4 refers to the fourth version of the framework. Information Technology Infrastructure Library or ITIL is a set of distinct guidelines to help IT professionals deliver IT services. ITIL offers a range of IT services such as Cloud services, Data processing and storage, backup, network security, managed print services, Help desk support, IOT, IT consulting, etc.

The ITIL framework implements structured and systematic approach enabling companies to establish cost-effective practices; manage risk and strengthen customer relations, thus building stable IT environment for businesses.

Benefits of ITIL V4 framework – ITIL V4 Foundation Training Course

The ITIL framework focuses on enhancing support and delivery of IT services, while helping companies drive value creation through a series of activities and service provision that IT customers need. Here are the most important benefits offered by ITIL framework:

  • With the help of ITIL best practices and guidance, organizations can provide better services to IT customers, as ITIL includes processes to align IT strategy with the goals and needs of the business, emphasizing on value creation, while enabling companies to effectively capture user needs, evaluate opportunities and assess new service demands. ITIL service value chain framework is utilized for systematically and effectively engaging with all the inputs to provide providing value to a company by creating services required by the company.
  • ITIL allows IT companies to boost their support capabilities as per the changing business requirements and enhancing effectiveness of Problem Management processes, existing Incident Management and resolving IT incidents. IT companies can also boost their support capabilities through Configuration Management process for enhancing oversight and controlling IT infrastructure. Successful implementation of ITIL’s best practice framework allows business to resolve IT issues speedily, while limiting or preventing unplanned business downtime.
  • ITIL provides comprehensive guidance for service management enabling business to change IT service delivery ecosystems as per the required changes in business demography. Since changes are constant, it further systematizes organization’s ITSM management and processes through progressive ITIL adoption. Organizations can develop and grow their IT services and infrastructure by adopting processes for change evaluation and management without disrupting the business, while emphasizing on continual service improvement (CSI) to drive positive change across the organization.

Why choose Multisoft Virtual Academy for ITIL V4 Foundation Training course?

Multisoft Virtual Academy has been in training industry for more than 2 decades and backed by a team of global subject matter experts from around the world. When you enroll for ITIL V4 Foundation Certification Training course from Multisoft, you get the opportunity to learn from experienced industry experts and gain experience and skills in ITIL V4 with hands-on experience from real-life projects and assignments. All the courses offered by Multisoft come with perks like lifetime access to e-learning material, recorded training session videos and after training support.

The courses are delivered in live instructor led, one-on-one and corporate training sessions, where after successful completion of the ITIL V4 Foundation Training course, aspirants receive a globally recognized training certificate to validate and showcase their learning and skills to employers across the world. What’s more? Multisoft after training support assists you to connect with potential employers and lucrative job opportunities in related areas, so that you can step up in the career ladder without delay.


If you want to learn how to make the most of Information Technology Infrastructure Library, ITIL V4 Foundation Training course is for you. ITIL enables businesses to meet their changing IT demands using ITIL4 best practices and processes, along with lowering costs and improving the quality of IT services across the entire organization.

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