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ServiceNow Software Asset Management Training

Discover online training and certification options for ServiceNow Asset Management. Gain expertise in managing IT assets, tracking inventory, and optimizing resources with ServiceNow's powerful platform. Find comprehensive courses and prepare for your certification exam to advance your career in IT asset management.

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Instructor-led Training Live Online Classes

Suitable batches for you

20 Apr 2024 18 06:00 PM - 09:00 PM Sat, Sun
27 Apr 2024 18 06:00 PM - 09:00 PM Sat, Sun
04 May 2024 18 06:00 PM - 09:00 PM Sat, Sun
11 May 2024 18 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 450

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Instructor-led Training Live Online Classes

20 Apr 2024 18 06:00 PM - 09:00 PM Sat, Sun
27 Apr 2024 18 06:00 PM - 09:00 PM Sat, Sun
04 May 2024 18 06:00 PM - 09:00 PM Sat, Sun
11 May 2024 18 06:00 PM - 09:00 PM Sat, Sun

Course Price At

$ 450

Enroll Now
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Online Self Learning Courses are designed for self-directed training, allowing participants to begin at their convenience with structured training and review exercises to reinforce learning. You’ll learn through videos, PPTs and complete assignments, projects and other activities designed to enhance learning outcomes, all at times that are most convenient to you.

Course Price At

$ 450

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Instructor-Led Online Training Parameters

Course Highlights

  • Duration: 18 Hrs.
  • Subject Matter Expert
  • After Training Support
  • Recorded Sessions
  • Lifetime e-Learning Access
  • Free Online Assessments
Servicenow Software Asset Management Training Course Syllabus

Curriculum Designed by Experts


The ServiceNow Asset Management Training & Certification Course offered by Multisoft Virtual Academy is a comprehensive program designed to equip professionals with the necessary skills and knowledge to effectively manage assets using the ServiceNow platform. This course provides a detailed overview of asset management principles, best practices, and the functionalities of the ServiceNow Asset Management module.

The training program begins with an introduction to asset management concepts, including asset lifecycle management, procurement, and contract management. Participants will gain a deep understanding of ServiceNow's asset management capabilities, such as asset tracking, inventory management, software asset management, and hardware asset management.

Throughout the course, participants will engage in hands-on exercises, practical examples, and case studies to reinforce their learning. They will learn how to configure and customize the ServiceNow platform to meet specific asset management requirements, including defining asset types, creating asset records, and implementing asset tracking workflows.

The ServiceNow Asset Management Training & Certification Course offered by Multisoft Virtual Academy is a comprehensive program designed to equip professionals with the skills and knowledge needed to effectively manage assets within the ServiceNow platform. This course provides a detailed overview of asset management processes, best practices, and implementation techniques.

  • Explain Software Asset Management and its supporting process architecture
  • Identify the plugins and roles that support Software Asset Management on the ServiceNow platform
  • Describe ServiceNow’s Software Asset Management product
  • Software Asset Management Introduction
  • Software Asset Management Process Architecture
  • Software Asset Management Application Overview
  • Software Asset Management Requirement Recommended Practices
  • Lab 1.1: Prepare the SAM environment

  •  Describe data used to support Software Asset Management in ServiceNow
  •  Demonstrate software data import options
  •  Explain software discovery and normalization
  •  Introduction to Software Asset Data
  •  Import Software Entitlements
  •  Import Software Data Using System Import Sets
  •  Software Discovery
  •  Software Discovery Model Normalization
  •  Content Service and Job Results
  •  Lab 2.1: Import software entitlement data
  •  Lab 2.2: Import software installation data
  •  Lab 2.3: Review software discovery results
  •  Lab 2.4: Normalize software discovery models
  •  Lab 2.5: Content Service and job results

  •  Demonstrate the components of software products, models, entitlements, and allocations
  •  Describe software license metrics and their value to software entitlements
  •  Illustrate knowledge of software reconciliation and associated results
  •  Software License Management Introduction
  •  Software Products and Models
  •  Software License Metrics
  •  Software Entitlements
  •  Software Allocations
  •  Software Reconciliation
  •  Lab 3.1: Manage software products and models
  •  Lab 3.2: Manage software entitlements and allocations
  •  Lab 3.3: Reconcile softwar

  •  Describe software license contracts and their relationship to software entitlements
  •  Use catalogs, procurement and change management to support Software Asset Management
  •  Demonstrate software remediation
  •  Operational Integration Introduction
  •  Software License Contracts
  •  Software Spend
  •  License Change Projection
  •  Software Request
  •  Software Sourcing
  •  Software Remediation
  •  Lab 4.1: Create software license contract
  •  Lab 4.2 Analyze software spend
  •  Lab 4.3: Calculate license change projection costs
  •  Lab 4.4: Publish and request software
  •  Lab 4.5: Source and receive a software request
  •  Lab 4.6: Remediate software licensing

  •  Discuss software model lifecycle capabilities
  •  Describe optimization of software installations
  •  Explain software asset management retirement and expiration activities
  •  Software Model Lifecycle
  •  Software Installation Optimization
  •  Software Retirement
  •  Lab 5.1: Manage software model lifecycles
  •  Lab 5.2: Optimize software installations
  •  Lab 5.3: Manage software retirement

  •  Explain Performance Analytics for Software Asset Management
  •  Discuss the differences between analytics and reporting
  •  Describe Software Asset Management dashboards and content
  •  Software Asset Analytics Dashboards
  •  Software Asset Management Publisher Dashboards
  •  Software Asset Management Subscription Dashboards
  •  Software Asset Management Other Dashboard

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Servicenow Software Asset Management Training Description

ServiceNow Software Asset Management provides a centralized system to manage, control, and optimize software assets, helping organizations reduce costs, mitigate risks, and ensure software license compliance. By the end of the ServiceNow Software Asset Management course, learners will be able to:

  • Understand Software Asset Management: Grasp the fundamentals of Software Asset Management, its importance in modern business, and its potential benefits when implemented correctly.
  • Navigate ServiceNow SAM Module: Develop a comprehensive understanding of the ServiceNow SAM module, its capabilities, and how to effectively navigate it.
  • Manage Software Licenses: Gain skills necessary to manage software licenses within your organization, ensuring compliance and preventing costly violations.
  • Optimize Software Usage: Learn how to track and optimize software usage, reducing wastage and identifying potential cost-saving opportunities.
  • Procure Software Efficiently: Understand how to make strategic and cost-effective software procurement decisions using data available in ServiceNow.
  • Manage Software Lifecycle: Master the process of managing the entire software lifecycle, from procurement to end-of-life, using ServiceNow's SAM module.
  • Implement Best Practices: Incorporate industry best prac

The ServiceNow Software Asset Management course is suitable for a broad audience, particularly those interested in optimizing software asset utilization and managing software lifecycle effectively. This includes:

  • IT Professionals
  • Software Asset Managers
  • Business Analysts
  • Project Managers
  • IT Service Management Professionals
  • IT Compliance Officers

The ServiceNow Software Asset Management course is designed to be comprehensive, but having a certain base level of knowledge and experience can help you get the most out of the course. The following are recommended prerequisites:

  • Basic Understanding of ITSM: Familiarity with the basics of IT Service Management (ITSM) is beneficial. Concepts around service lifecycle management, incident management, problem management, and change management will be useful.
  • Experience with ServiceNow: While not essential, experience using the ServiceNow platform can be helpful. If you are already familiar with the platform's layout and basic functionality, you can more easily focus on the specific features of the SAM module.
  • Familiarity with Software Licensing: Some understanding of software licensing, such as the different types of licenses and how they are typically managed, will be beneficial for the sections of the course dealing with license management.
  • General IT Knowledge: General IT knowledge, such as an understanding of software installation and maintenance procedures, can also be helpful for understanding the practical applications of SAM.

Servicenow Software Asset Management Training Certification

Multisoft Virtual Academy provides a globally recognized training certificate to the participants, after successful completion of a training program. The training certificates are recognized and accepted across the world.

Multisoft Virtual Academy's training certificate comes with lifetime validity.

Aspirants can directly enroll for the desired course from the Book Now Button in the course page. You can also connect on Whatsapp at +91 8130666206 to talk with a training advisor. Multisoft Virtual Academy also offers customized training programs on a wide range of domains and skills.

All training programs offered by Multisoft Virtual Academy are delivered by certified industry experts, who have years of experience in the relevant domains. Multisoft Global Subject Matter Experts impart knowledge on a wide variety of training courses through one –on-one and corporate training sessions.

Multisoft Virtual Academy training certification can help participants stand out in the competitive job market. Since the training certificates are internationally accepted, participants can showcase their skills and knowledge to employers across the world.

Servicenow Software Asset Management Corporate Training Certification

Interactive Virtual Training

Interactive Virtual Training

  • Global Subject Matter Experts
  • Step-by –Step Learning Approach
  • Instant Doubt Clearing
Lifetime Access

Lifetime Access

  • Lifetime E-learning Access
  • Recorded Training Session Videos
  • Free Access to Practice Tests
24x7 Assistance

24x7 Assistance

  • Help Desk Support
  • Doubt Resolution in Real-time
  • After Training Support
Hands on Experience

Hands on Experience

  • Project Based Learning
  • Learning based on real-life examples
  • Assignments and Practice Tests
Globally Recognized Training Certificate

Globally Recognized Certificate

  • Multisoft Training Certificate
  • Globally Recognized and Accepted
  • Lifetime Validity

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Servicenow Software Asset Management Training FAQ's

While familiarity with the ServiceNow platform can be beneficial, it is not a prerequisite for this course. The course is designed to accommodate learners of different experience levels, including those new to ServiceNow.

IT professionals, software asset managers, business analysts, project managers, ITSM professionals, IT compliance officers, and anyone looking to transition into a career in software asset management can all benefit from this course.

This course is designed to provide you with a thorough understanding of ServiceNow Software Asset Management.

The course includes hands-on exercises and real-life scenarios to help you understand the practical application of the knowledge and skills you gain. These exercises allow you to work directly with the ServiceNow SAM module.

The course delivery will be online through video lectures, live virtual classes.

Typically, access to a ServiceNow instance is needed for the practical components of the course. This could be provided as part of the course, or you may need access to your organization's ServiceNow platform. Please check the course details or inquire with the course provider.

Assessments are typically part of the learning process, helping to ensure understanding of the course material. This could take the form of quizzes, assignments, or a final exam.

Yes, Multisoft Virtual Academy provides a certificate of completion once you successfully finish the course. This certificate can be a valuable addition to your professional portfolio.

Yes, the course is designed to be comprehensive and can accommodate beginners. However, having some familiarity with IT service management and basic knowledge of software licensing would be beneficial.

Yes, Multisoft Virtual Academy platforms offer this course online, allowing you to take it from anywhere.

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