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Flexible, corporate learning for groups, accessible anytime, anywhere.
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Real-time, interactive classes taught by SME via web conferencing.
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Salesforce Online Corporate Training
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Curriculum Designed by Experts
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Multisoft Virtual Academy offers Salesforce Online Corporate Training to help organizations boost their team’s proficiency in Salesforce CRM. This course is specially designed for working professionals and corporate teams looking to gain practical, role-based skills in Salesforce. Delivered by industry-certified trainers, the training includes real-time case studies, live sessions, and hands-on exercises. Whether your team is new to Salesforce or looking to upskill, our flexible online training empowers them to drive better customer relationships, automate sales processes, and maximize ROI. Customized learning paths, progress tracking, and post-training support ensure your corporate team gets real value and immediate workplace application.
Salesforce Training is a specialized program designed to teach individuals how to use, configure, and customize the Salesforce CRM platform. It covers core concepts like administration, development, automation, reporting, and integration. Ideal for aspiring Salesforce professionals, the training prepares learners for certification and equips them with hands-on skills to manage customer relationships and business operations efficiently.
- Define Salesforce and Customer Relationship Management
- Introduction to Force.com
- Why we use Salesforce CRM
- Different Editions of Salesforce
- Salesforce Registration
- Building and Customizing Home page, Apps, and Tabs
- Salesforce Architecture- Multi-tenant and Meta-Data driven.
- CRM Object Capabilities
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- Introduction to Customer Relationships
- Introduction to Quote Templates
- Creating a Quote record and its template
- Quote PDF
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- Salesforce Sales Cloud Basics
- Creating List views and Email Leads
- Generating and Converting Leads
- Creating Accounts and Contacts
- Sending personal and group Emails
- Creating Campaigns and Activities
- Creating Opportunities and Products
- Creating Web-to-Lead Form and Lead Assignment Rule
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- Service Cloud Basics
- Creating Cases and Case Assignment Rules
- Case Escalation Rules
- Creating and Activating Solutions
- Setting and Enabling Knowledge
- Creating web-to-case Form and Email-to-case address
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- Creating Objects, Standard Object Components
- Altering and Renaming Standard Objects
- External Objects and Custom Objects
- Field Types, Field Dependencies
- Adding Fields in Objects
- Rollup Summary Field
- Creating Lookup and Master-Detail Fields
- Creating Data and Time Fields
- Creating Email and Phone Fields
- Creating Text and Text area fields
- Creating Currency, Geolocation, and Percent Fields
- Creating encrypted and URL Fields
- Standard and Formula Fields
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- Organization level or System-level security
- Profile and Permission Sets
- Administering users
- Troubleshooting
- Security Settings and Tab Settings
- Password Policies and IP Address Security
- Field Level Security and Activations
- Session Settings and Page Layout Assignment
- Role Hierarchy Creation
- Record Level and Object-level security
- Public Group and Queue
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- Creating links, buttons, and Actions
- Creating Custom Links and Custom Buttons
- Creating and Updating Records with Actions
- Logging a call through Actions
- Global Action and Object Specific Action
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- Hierarchy Relationship
- Many to Many Relationship
- User Management
- Self-Relationship
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- Creating tabular, matrix, and summary reports
- Importance of Tabular, Summary, and Matrix reports
- Executing a report, Report Builder, and Report Formula
- Conventional reports available, report and security
- Creating: Leads report, Opportunity report, Scheduling report, Campaign report.
- Using filters in reports
- Access Management in Reports
- Creating Dashboards
- Bucket Field and Dynamic Dashboards
- Dashboards components
- Customizing Dashboards (Modifying components and Refreshing Dashboards)
- Adding reports to the dashboards
- Adding the leads to the campaigns through reports
- Customizing the Interfaces of Dashboards and Reports
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- Introduction to Chatter
- Enabling Chatter and Configuring Chatter groups
- Enabling Chatter feeds on the records.
- Email Notification in Chatter
- Creating the free customer chatter user
- Creating customer groups
- Customizing Email Notifications in Chatter
- Customizing and Enabling Libraries and Content
- Enabling Ideas
- Setting Ideas Themes
- Activating Social Accounts
- Setting Salesforce to Salesforce
- Sharing the Account through salesforce to salesforce
- Accepting the Salesforce Connection
- Setting Salesforce1
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- Introduction to Salesforce1 and SalesforceA
- Differentiate Salesforce1 and SalesforceA
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- AppExchange Basics
- Selecting an App and Custom App Installation
- Searching a Developer and a Consultant
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- Workflow Rules basics
- Creating a Workflow rule Email Alert
- Creating a Workflow rule Task Assignment and Field Update
- Field Updation using Workflows
- Workflow Actions
- Introduction to Approval Process
- Approval Process Automation
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- Record types
- Formula fields
- Roll-up summary fields
- Validation rules
- Approval processes
- Workflow
- Visual workflow
- Process builder
- Automating business processes
- Ramifications of field updates and potential for recursion
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- Lightning Components
- Capabilities of Lightning Components
- VisualForce vs. Lightning Components
- Implementing Lightning Web Components in Salesforce
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- User Interface Overview
- User Interface General, Calendar, Sidebar, and Setup options
- User Interface Name Settings
- Dynamically Updating the UI components.
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- Introduction to Deployment and Change Sets
- Inbound and Outbound Change Sets
- Deployment Settings and Status
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- Application LifeCycle Basics
- Important considerations and Milestones
- Using Sandboxes in the App Development
- Using Change sets
- Packages
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- Introduction to web services and integration
- Importance and kinds of web services
- JSON class, Generator class, parser, and serialization
- JSON Deserialization
- XML classes
- Creating APEX WSDL File
- Integration through SOAP and REST API
- Integration using GCP
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- Limitations of Workflow rules
- Workflow vs. Process Builder
- Benefits of Process Builder
- Record update ·
- Email alert
- Chatter post
- Visual Workflows AKA Flows
- Screens
- Condition check
- Outcomes
- DML by Flows
- Login flows
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- Introducing Reports
- Tabular Reports
- Summary Reports
- Matrix Reports
- Joined Reports
- Report Formats
- Introducing Dashboards
- Adding Dashboard Components
- Dynamic dashboard
- Regular dashboard
- Dashboard security
- Types of report sharing
- Types of Dashboards sharing
- Report security
- Bucket fields
- Custom Reports Types
- Formula fields
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Free Career Counselling
We are happy to help you 24/7Multisoft Corporate Training Features
Outcome centric learning solutions to meet changing skill-demand of your organization
Wide variety of trainings to suit business skill demands
360° learning solution with lifetime access to e-learning materials
Choose topics, schedule and even a subject matter expert
Skilled professionals with relevant industry experience
Customized trainings to understand specific project requirements
Check performance progress and identify areas for development
Free Salesforce Online Corporate Training Assessment
Right from the beginning of learning journey to the end and beyond, we offer continuous assessment feature to evaluate progress and performance of the workforce.
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Salesforce Online Corporate Training Certification
Multisoft Virtual Academy provides a globally recognized training certificate to the participants, after successful completion of a training program. The training certificates are recognized and accepted across the world.
Multisoft Virtual Academy's training certificate comes with lifetime validity.
Aspirants can directly enroll for the desired course from the Book Now Button in the course page. You can also connect on Whatsapp at +91 8130666206 to talk with a training advisor. Multisoft Virtual Academy also offers customized training programs on a wide range of domains and skills.
All training programs offered by Multisoft Virtual Academy are delivered by certified industry experts, who have years of experience in the relevant domains. Multisoft Global Subject Matter Experts impart knowledge on a wide variety of training courses through one –on-one and corporate training sessions.
Multisoft Virtual Academy training certification can help participants stand out in the competitive job market. Since the training certificates are internationally accepted, participants can showcase their skills and knowledge to employers across the world.
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What Attendees Are Saying
Frequently Asked Questions
Corporate training refers to a system of professional development activities provided to educate employees. The primary goal of corporate training is to enhance the skills, knowledge, and effectiveness of individuals and teams to boost overall business performance and efficiency.
Available programs include leadership training, technical skills development, soft skills enhancement, compliance, diversity and inclusion workshops, and role-specific certifications. These programs are tailored to industry needs and can address areas such as project management, communication, data analysis, and IT tools for professional and organizational growth.
Our training sessions can be delivered in various formats including online, in-person, and hybrid models. We utilize the latest technology to provide interactive webinars, virtual classrooms, and on-demand courses, as well as traditional face-to-face workshops.
Training customization begins with assessing business objectives, skill gaps, and workforce requirements. Programs are then designed to address these needs, integrating industry-specific content, hands-on learning, and relevant case studies. Customization ensures that training aligns with company goals and delivers measurable outcomes.
Sessions are led by experienced professionals, certified trainers, and subject matter experts with in-depth industry knowledge. Trainers use interactive methods, real-world examples, and hands-on activities to deliver engaging and impactful learning experiences tailored to participant needs.
We cater to industries like IT, healthcare, manufacturing, retail, finance, hospitality, and education. Our programs are tailored to meet the unique needs of these sectors, ensuring relevance and effectiveness for diverse organizational goals and workforce requirements.
Yes, participants receive certificates upon successfully completing our training programs. These certificates serve as recognition of the skills and knowledge gained during the training.
Registration can be completed online through our website. You can also contact our customer service team for assistance with registration and to discuss any specific training requirements or scheduling preferences. To contact Multisoft Systems you can mail us on enquiry@multisoftvirtualacademy.com or can call for course enquiry on this number+91 8130666206
We offer both group and individual training sessions. Individual training can be tailored specifically to a person’s role within the company, focusing on their particular development needs.
We understand that business needs can change, so we offer flexible scheduling options. If you need to reschedule a training session, we will work with you to find a new date that suits your team’s availability without additional rescheduling fees.
For any specific inquiries or detailed information about our training programs, you can contact our dedicated customer service team or training coordinators via phone (+91 8130666206), email (enquiry@multisoftvirtualacademy.com), or through our website’s contact form.
Corporate training improves employee productivity, fosters innovation, enhances job satisfaction, and ensures alignment with the company’s strategic objectives. It also helps organizations stay competitive in a rapidly changing business environment.
Absolutely. We provide remote training options that allow employees from different locations to join sessions simultaneously, promoting a unified learning experience.
Yes, many of our training programs focus on teamwork, communication, and collaboration, enhancing employees’ ability to work together effectively.
We prioritize flexibility to meet your needs, so there is no minimum team size required to start corporate training at Multisoft Systems. Whether you have a single participant or a large team, we offer tailored training solutions with all program inclusions to ensure a comprehensive learning experience.
Live virtual classrooms at Multisoft Systems are real-time, instructor-led online sessions designed to provide an interactive and engaging learning experience. Participants can interact with instructors and peers, just like in a physical classroom.
Blended learning at Multisoft Systems combines online and instructor-led training to deliver a personalized, flexible, and engaging education experience. Using tools like videos, apps, and hands-on projects, learners can study at their own pace, anytime and anywhere. This hybrid model enhances understanding, skill retention, and satisfaction, making it ideal for professionals seeking a stress-free learning approach.
Training session durations vary depending on the topic and depth. Programs can range from one-day workshops to multi-week courses. Specific timelines are customized to meet organizational schedules and learning objectives while ensuring thorough knowledge transfer.
Effectiveness is measured using pre- and post-training assessments, participant feedback, performance evaluations, and business impact analysis. These methods help track knowledge retention, skill improvement, and the practical application of training outcomes.
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