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SAP AI Conversant Program Corporate Training
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Curriculum Designed by Experts
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The SAP AI Conversant Program Corporate Training by Multisoft Virtual Academy is designed to help corporate professionals gain a strong understanding of AI concepts within the SAP ecosystem. This training explains how artificial intelligence enhances SAP business processes, automation, analytics, and decision-making. Delivered through interactive live sessions, the course focuses on practical insights, real-world scenarios, and business value. It is ideal for teams looking to adopt intelligent technologies and drive digital transformation effectively.
SAP AI Conversant Program Training teaches how to design, build, and manage intelligent chatbots that can understand user queries and automate conversations across business processes. It covers conversation design, intent and entity creation, dialog flow development, integrations with SAP and non-SAP systems, testing, deployment, and performance optimization. Learners gain practical skills to create enterprise-ready conversational AI solutions that improve customer support and employee self-service while ensuring security, governance, and reliable outcomes.
- Conversational AI basics, chatbot types and capabilities
- SAP AI Conversant Program overview - architecture and workflow
- Business use cases - customer support, HR, IT service desk, sales
- Bot lifecycle - design to deployment
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- User personas, intents mapping, and conversation goals
- Designing user journeys and dialog structure
- Tone, bot personality, and best-practice conversation patterns
- Error handling, confirmations, and fallback design
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- Creating intents and defining user expressions (utterances)
- Entity types, synonyms, patterns, and extraction techniques
- Slot filling and capturing structured inputs
- Improving NLP accuracy and reducing ambiguity
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- Creating dialog nodes and conversation states
- Context variables and memory handling
- Branching logic, conditional flows, and decision trees
- Handling interruptions, fallback loops, and recovery paths
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- FAQs/knowledge-base design for chatbots
- Structured responses, cards, buttons, quick replies
- Multi-turn Q&A handling and contextual answers
- Content updates and versioning practices
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- REST APIs, JSON payloads, and webhook concepts
- Integrating with SAP systems (S/4HANA, SuccessFactors, etc.)
- Integrating with non-SAP tools (CRM, ticketing, databases)
- Triggering workflows and automation through chatbot actions
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- Web widget and embedded chatbot deployment approach
- Channel concepts - web, internal portals, support platforms
- UX best practices for enterprise chatbots
- Rollout planning and user adoption tips
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- Authentication and authorization concepts
- Role-based access and data privacy best practices
- Audit trails, governance model, and approval workflows
- Production hardening and compliance considerations
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- KPI tracking - containment rate, CSAT, deflection, resolution rate
- Conversation logs and insights for improvements
- Retraining strategy and refining training data
- Optimizing flows based on user behavior
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We are happy to help you 24/7Multisoft Corporate Training Features
Outcome centric learning solutions to meet changing skill-demand of your organization
Wide variety of trainings to suit business skill demands
360° learning solution with lifetime access to e-learning materials
Choose topics, schedule and even a subject matter expert
Skilled professionals with relevant industry experience
Customized trainings to understand specific project requirements
Check performance progress and identify areas for development
Free SAP AI Conversant Program Corporate Training Assessment
Right from the beginning of learning journey to the end and beyond, we offer continuous assessment feature to evaluate progress and performance of the workforce.
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SAP AI Conversant Program Corporate Training Certification
Multisoft Virtual Academy provides a globally recognized training certificate to the participants, after successful completion of a training program. The training certificates are recognized and accepted across the world.
Multisoft Virtual Academy's training certificate comes with lifetime validity.
Aspirants can directly enroll for the desired course from the Book Now Button in the course page. You can also connect on Whatsapp at +91 8130666206 to talk with a training advisor. Multisoft Virtual Academy also offers customized training programs on a wide range of domains and skills.
All training programs offered by Multisoft Virtual Academy are delivered by certified industry experts, who have years of experience in the relevant domains. Multisoft Global Subject Matter Experts impart knowledge on a wide variety of training courses through one –on-one and corporate training sessions.
Multisoft Virtual Academy training certification can help participants stand out in the competitive job market. Since the training certificates are internationally accepted, participants can showcase their skills and knowledge to employers across the world.
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Frequently Asked Questions
Corporate training refers to a system of professional development activities provided to educate employees. The primary goal of corporate training is to enhance the skills, knowledge, and effectiveness of individuals and teams to boost overall business performance and efficiency.
Available programs include leadership training, technical skills development, soft skills enhancement, compliance, diversity and inclusion workshops, and role-specific certifications. These programs are tailored to industry needs and can address areas such as project management, communication, data analysis, and IT tools for professional and organizational growth.
Our training sessions can be delivered in various formats including online, in-person, and hybrid models. We utilize the latest technology to provide interactive webinars, virtual classrooms, and on-demand courses, as well as traditional face-to-face workshops.
Training customization begins with assessing business objectives, skill gaps, and workforce requirements. Programs are then designed to address these needs, integrating industry-specific content, hands-on learning, and relevant case studies. Customization ensures that training aligns with company goals and delivers measurable outcomes.
Sessions are led by experienced professionals, certified trainers, and subject matter experts with in-depth industry knowledge. Trainers use interactive methods, real-world examples, and hands-on activities to deliver engaging and impactful learning experiences tailored to participant needs.
We cater to industries like IT, healthcare, manufacturing, retail, finance, hospitality, and education. Our programs are tailored to meet the unique needs of these sectors, ensuring relevance and effectiveness for diverse organizational goals and workforce requirements.
Yes, participants receive certificates upon successfully completing our training programs. These certificates serve as recognition of the skills and knowledge gained during the training.
Registration can be completed online through our website. You can also contact our customer service team for assistance with registration and to discuss any specific training requirements or scheduling preferences. To contact Multisoft Systems you can mail us on enquiry@multisoftvirtualacademy.com or can call for course enquiry on this number+91 8130666206
We offer both group and individual training sessions. Individual training can be tailored specifically to a person’s role within the company, focusing on their particular development needs.
We understand that business needs can change, so we offer flexible scheduling options. If you need to reschedule a training session, we will work with you to find a new date that suits your team’s availability without additional rescheduling fees.
For any specific inquiries or detailed information about our training programs, you can contact our dedicated customer service team or training coordinators via phone (+91 8130666206), email (enquiry@multisoftvirtualacademy.com), or through our website’s contact form.
Corporate training improves employee productivity, fosters innovation, enhances job satisfaction, and ensures alignment with the company’s strategic objectives. It also helps organizations stay competitive in a rapidly changing business environment.
Absolutely. We provide remote training options that allow employees from different locations to join sessions simultaneously, promoting a unified learning experience.
Yes, many of our training programs focus on teamwork, communication, and collaboration, enhancing employees’ ability to work together effectively.
We prioritize flexibility to meet your needs, so there is no minimum team size required to start corporate training at Multisoft Systems. Whether you have a single participant or a large team, we offer tailored training solutions with all program inclusions to ensure a comprehensive learning experience.
Live virtual classrooms at Multisoft Systems are real-time, instructor-led online sessions designed to provide an interactive and engaging learning experience. Participants can interact with instructors and peers, just like in a physical classroom.
Blended learning at Multisoft Systems combines online and instructor-led training to deliver a personalized, flexible, and engaging education experience. Using tools like videos, apps, and hands-on projects, learners can study at their own pace, anytime and anywhere. This hybrid model enhances understanding, skill retention, and satisfaction, making it ideal for professionals seeking a stress-free learning approach.
Training session durations vary depending on the topic and depth. Programs can range from one-day workshops to multi-week courses. Specific timelines are customized to meet organizational schedules and learning objectives while ensuring thorough knowledge transfer.
Effectiveness is measured using pre- and post-training assessments, participant feedback, performance evaluations, and business impact analysis. These methods help track knowledge retention, skill improvement, and the practical application of training outcomes.
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